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Member Benefits Specialist

Job Code Number

357033396

Job Description

Member Benefits Specialist

US-MI-Lansing

Job ID: 2026-8529
Type: Regular Full-Time
# of Openings: 1
Category: Marketing
Farm Bureau Center

Overview

Member Benefits Specialist Objective

Manage a diverse portfolio of member benefit programs to maximize member value and satisfaction. Oversee vendor partnerships, ensure contract compliance, and evaluate program performance using data, surveys, and industry insights. Identify and pursue opportunities for enhancement or expansion, offering strategic recommendations to inform decision-making. Support training and marketing initiatives to drive awareness and utilization, ensuring all offerings align with organizational goals and deliver measurable impact.

Responsibilities

Member Benefits Specialist Responsibilities

Manage and maintain a portfolio of member benefit programs and serve as the primary liaison with external vendors and partners offering discounts or services to members.

Monitor vendor contracts and agreements to ensure compliance, renewal timelines, and quality of member experience.

Evaluate the performance and usage of member savings programs using data, surveys, and analytics. Prepare reports on program performance and make recommendations for improvements.

Identify opportunities to enhance or expand offerings based on member needs, industry trends, and partner performance.

Collect and analyze feedback to improve benefit/savings programs and ensure member satisfaction.

Collaborate with the Brand and Content Marketing Manager to promote benefit programs through print, digital, email and social media.

Assist in the development of member benefit promotional materials and outreach strategies to boost awareness and participation.

Serve as a primary resource on member savings and benefit programs, effectively communicating with new employees, agents, agent staff, customer service teams, MFB field staff, and county administrative managers to provide clear and accurate information.

Work closely with membership, customer service, field staff and CMM staff to ensure seamless integration and delivery of benefit programs.

Address and resolve issues or concerns raised by members regarding benefit access or quality.

Qualifications

Member Benefits Specialist Qualifications

Required

Bachelor’s degree required, or equivalent experience may be considered.

Keyboarding skills of 50 wpm with accuracy required.

Computer and data entry skills required.

Working knowledge of e-mail programs and protocol required.

Preferred

One to three years customer relations experience preferred.

Sales experience preferred.

Customer Relationship Management System experience preferred.

Accounting skills preferred. Knowledge and practical use of Microsoft Office and Adobe products preferred.

Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

PM19

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal employment opportunity, including veterans and individuals with disabilities.

PI281774974

Organization Profile

Employer Name:

Job Target

Address:

225 State Street

Address Line 2:

Suite 300

City:

New London

State/Province/Region:

Zip/Postal Code:

06320

Description:

JobTarget is the foundation upon which careers and companies are built. Our technology and services connect millions of job seekers to hundreds of thousands of companies through thousands of job boards. We facilitate faster, more meaningful connections by powering niche job sites that target specific audiences of talent, and providing technology and advertising solutions for employers to more quickly and cost-effectively locate the most qualified candidates for their openings. Explore our Products & Services to experience the JobTarget difference or check out Who We Serve to narrow in on the best solutions to serve you.

Job Summary

Organization

Michigan Farm Bureau

Location

Lansing, Michigan 48909

Job Code Number

357033396

Positions Available

Expiration Date

2/8/2026

O*NET Code

13-1141.00

O*NET Occupation

Compensation, Benefits, and Job Analysis Specialists

Education Level

High School Diploma/Equivalency

Job Characteristics

Full-time

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Member Benefits Specialist

Organization Profile

Job Summary

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