Duties include, but are not limited to the following:

• Answer and route incoming calls and provide case and general procedural information to attorneys, pro-se litigants, the public and others. Assist the public in use of computerized databases.  Provide forms or copies via mail or e-mail as required.
• Scan documents, pickup, sort and process mail, records management, which includes filing, archiving, and maintaining court files.
• Receive and review incoming documents to determine conformity with appropriate local and/or federal procedural rules. Ensure data quality. 
• Check for prior or prohibited filing. Monitor for release of exhibits and sealed documents.  Verify and issue summons, subpoenas, writs of garnishment/execution.  Verify attorney’s authority to practice 
• Sort, classify, and file case records. Retrieve files and make copies of records for court personnel, attorneys and public.  Certify court documents. 
• Create, process and open new cases. Assign case numbers to judges and/or magistrate judges on a random basis. Open cases in case management system.  Docket initial opening events.
• Prepare basic correspondence in response to general inquiries from attorneys pro se litigants and prisoners. Inform customers of required fees.
• Prepare, ship, and retrieve records from the appropriate Federal Records Center.
• Operate a variety of copying and records equipment. Assist the public in use of computerized databases.  
• May record court proceedings using electronic sound recording equipment and create electronic log notes of proceedings. May be required to play back proceedings. May need to ensure in advance that electronic sound recording equipment is in working order and notify information technology staff regarding needed maintenance and/or repairs.   
• Provide backup coverage for team members and other departments, as needed.
• Performs other duties as assigned.

Qualifications must be met at the time of the application.

• Consistent, high quality past job performance demonstrating sound ethics and judgement.
• Ability to do detail-oriented work with limited supervision.
• An attendance record that indicates reliability/commitment.
• Excellent verbal and written communication skills (grammar, spelling, punctuation, etc.).
• Excellent organizational and time management skills.
• Strong analytical reasoning skills.
• Ability to take initiative, manage multiple tasks, respond to requests on short notice and meet stringent deadlines.
• Ability to be tactful and work cooperatively with others, including judicial officers, the public and colleagues.
• Proficient in the use of Microsoft Word and Excel; in conducting internet searches; in using e-mail applications and in the use of computer file structure and other computer applications.

 Required:

High school graduation or equivalent with a minimum of one year of specialized experience as defined below. For placement above the minimum, at least two years of specialized experience is required.

Specialized experience is defined as progressively responsible administrative support experience in a professional office setting requiring the regular and recurring application of administrative procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involves the routine use of specialized terminology and automated technology for word processing, data entry and report generation. Such experience is commonly, but not always, encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.

Preferred:

• Customer service experience
• Experience using Microsoft Office products and Adobe Acrobat

APPLICATION PROCEDURE

Applicants must submit their application and required documents using the link below.

Application Link

Required Documents:

• Cover letter (include vacancy number)
• Resume

Application materials that do not adhere to this procedure may not be considered.  Separate applications must be made to individual vacancy announcements.  Only candidates selected for interview will be contacted. Travel reimbursement in connection with the selection process and/or relocation is not authorized.

BENEFITS

Local (when/where available):  Federal Court employees receive local benefits outlined here.   

National: Federal Court employees receive national benefits outlined here.