The Janitorial Program Assistant Manager supports the overall execution of SVRC Industries' janitorial contracts and vocational training programs. This position bridges operational oversight and direct service delivery, ensuring high-quality cleaning performance, staff supervision, participant training, and contract compliance. This role contributes to the mission of empowering individuals with disabilities and barriers to employment through structured, supportive, and meaningful work experiences in janitorial settings.
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Assist in managing day-to-day operations across multiple janitorial sites, ensuring all contract specifications are met with attention to quality and safety standards.
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Supervise and support janitorial staff, including participants receiving vocational rehabilitation services.
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Assist in the development and monitoring of cleaning schedules, inventory control, staffing plans, and performance metrics.
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Perform janitorial cleaning duties as needed and on an on-call basis to ensure coverage when staff are absent or in emergency situations, maintaining service levels and contractual compliance.
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Conduct routine site inspections, document findings, and implement corrective action as needed.
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Track timekeeping, attendance, and performance records for staff and participants, ensuring accuracy and compliance.
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Review training and documentation with assigned staff and participants.
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Prepare, review, and update Disability Qualification Determination (DQD) and Participating Employee Information (PEI) form requirements for participants working in janitorial projects, as required; collaborate with case managers and job coaches to ensure employment goals and support strategies are accurate, individualized, and aligned with vocational outcomes.
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Support procurement processes by assisting with order coordination, delivery, and distribution of janitorial supplies and equipment.
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Assist with onboarding, training, and coaching of staff and program participants, including those with disabilities.
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Assist in the upkeep and maintenance coordination of the SVRC vehicle fleet, including reporting issues, scheduling service appointments, tracking inspections, and ensuring vehicles remain clean, safe, and operational for agency use.
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Promote safe work practices and maintain compliance with agency policies and safety protocols.
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Serve as a secondary point of contact for contractors and customers to address site-level concerns or service issues.
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Serve as the primary point of contact and operational coordinator in the absence of the Janitorial Program and SVRC Facilities Manager, ensuring continuity of communication, service delivery, and staff support.
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Actively support the mission of SVRC Industries by promoting inclusive employment practices and positive participant outcomes.
