SCHEDULE: 8 am – 5 pm – must be able to accommodate flexible working hours, particularly when performing offsite work or traveling. Working over-time is expected when working on multiple projects. SUPERVISOR: Product Engineering Manager Duperon Corporation designs innovative water screening equipment that delivers simple, reliable solutions for complex wastewater challenges. You will be part of a team that values innovation, integrity, and making a global difference. As the Product Technician, you will be the face of the company to our customers who have generously allowed us to test our products at their site. You will be part of a team that will shape our position as an industry innovator. This role offers significant opportunities for career growth, including potential advancement to roles such as Product owner as you contribute to Duperon’s fast-growth strategy and global impact. Join us in creating solutions that customers love and building a company that continually reinvents itself as “You’ll like working with us.” Job Summary: As a Product Technician, you will play a pivotal role in developing and supporting new products, design updates, and novel applications for Duperon’s water screening equipment. Collaborating with the Product Engineering Team and Skunk Works, you’ll design, test, and implement innovative solutions in the field that meets the customer needs and align with our commitment to simplicity and reliability. This role requires creativity, technical expertise, and the ability to manage multiple projects in a fast-paced environment. Essential Duties: • Collaborate with engineering, sales, and operations teams to support the development of new products, components, and applications for water treatment solutions. • Conduct physical and laboratory testing either at Duperon’s Saginaw facility, or customer sites (e.g., wastewater treatment plants) to validate designs and ensure performance. • Document processes, designs, and test results in accordance with company protocols. • Coordinate with vendors and suppliers to secure materials and services, ensuring projects stay on schedule and within budget. • Perform performance calculations, develop testing protocols, specifications, manuals, and instructions for new products or applications. • Support product launches by establishing repeatable process and application parameters. • Install, service, test, and troubleshoot products in the field, requiring frequent travel. • Uphold Duperon’s commitment to leaving customers feeling valued by fostering transparent and collaborative relationships throughout the development process. Administrative Requirements: You are an essential feedback loop to the R&D and product teams. With the knowledge gained from the field, you are required to communicate what is needed for design, process, or equipment function issues. Field reports must be completed within 3 business days after a trip. Expense reports are to be completed by the 15th. of each month. Although critical issues will need to be solved immediately while on site, you will need to follow up to ensure that corrective action has been taken to eliminate future issues. This is a vital role that listens to our customer’s issues and relays them back to our team so we can best understand their needs. Qualifications: • Education: High School Diploma required; B.S. in Engineering (Mechanical, Environmental, or related) or equivalent work experience preferred. Experience: • Required: 4+ years working with mechanical/electrical controls and process monitoring equipment. • Preferred: Knowledge of wastewater treatment processes (e.g., equipment startup, repair, or operations). • Required: 2+ years fabricating components, bringing concepts to life. Skills: • Required: proficiency in reading mechanical blueprints and resolving complex mechanical engineering challenges. • Required: Strong computer skills, including MS Office (Word, Excel, PPT) • Required: Proven problem-solving, critical thinking, and project management skills. • Required: Strong written and verbal communication skills to engage effectively with customers, engineers, industry partners, and cross-functional teams. • Required: Ability to work independently and as part of a team in a fast-paced environment. • Required: Experience using hand tools, drill press, cut off saws, welders, etc. • Preferred: Experience with troubleshooting electrical controls. • Preferred: Familiarity with wastewater industry and organizations (e.g., WWEMA, MWEA). • Preferred: Experience working in a small business or startup business. Other Requirements: • Able to pass pre-employment physical and drug screen. • Must have a valid driver’s license and good driving record for travel to customer sites. • Ability to drive a fork truck and obtain a license. • Ability to lift 50+ pounds, work in confined spaces, climb ladders and stairs, and walk long distances, standing, squatting, kneeling for extended periods while working on machines. • Must be comfortable working in all types of climates, in and outdoors. You will be exposed to the varying conditions in a wastewater treatment plant, including smells etc. • Able to travel to customers’ sites approximately 50% of the time, which may include multiple overnight stays. Working Conditions: • Our headquarters is in downtown Saginaw, MI. • Drug-free, non-smoking workplace.
