Senior Client Project Manager
The Project Management Office within the Professional Services department is responsible for delivering a positive and efficient experience during complex technical projects and implementations for external clients within the Thomson Reuters Corporates industry. This includes managing the projects' planning, design, progress, and closure, holding project staff accountable for delivering results, as well as serving as the primary point of contact for both external firms and internal teams.
We are seeking a self-motivated individual with direct tax experience to join our Professional Services team as an Associate client project manager, focusing on implementations and project management of Thomson Reuters ONESOURCE Direct tax technology solutions. This role will be focused on delivering project management services for both technical engagements for clients and will be working with both technical teams and end users.
Thomson Reuters ONESOURCE: ONESOURCE is designed to provide tax software solutions for multinational corporations and accounting professionals. ONESOURCE solutions cover a broad range of taxes including Direct Tax Compliance and reporting, Indirect Tax determination and Compliance, Tax Planning and Workflow Management.
About the Role
In this opportunity as Senior Client Project Manager, you will:
Manage multiple CoCounsel and ONESOURCE implementation projects simultaneouslyacross all phases, with primary focus on tax, accounting, and legal firm deployments, while shaping best practices for AI solution implementations within the PMO
Lead large-scale, multi-country rolloutsmanaging complexities of global deployments including regional compliance requirements, language considerations, time zone coordination, and cultural differences across Thomson Reuters' product portfolio
Develop comprehensive project management plans, RACI matrices, and coordinate training and communications strategiesthat drive stakeholder engagement and user adoption throughout the project lifecycle
Set and manage expectations with clients, stakeholders, and project teamsthroughout the project lifecycle, leading projects through flexible approaches (Agile, Scrum, Waterfall) that align with stakeholder goals and working with change management resources to ensure comprehensive adoption strategies
Deliver projects within scope, time, and cost constraintsto agreed quality levels while managing budgets, tracking expenses, forecasting costs, and monitoring progress across multiple projects
Identify, assess, and mitigate risks and issuesthat may impact project success, including AI-related considerations such as data privacy concerns, integration with existing workflows, and user acceptance
Attain product/process knowledge to communicate capabilities and limitationsto diverse audiences, identify upsell opportunities within assigned projects, and foster continuous improvement by introducing innovations to PMO processes
About You
You are a fit for the role of Senior Client Project Manager if you have/are:
Fluent in both written and spoken Englishand based in the United States with ability to work 3 days a week in a TR office and support global teams across multiple time zones with domestic and international travel up to 35-40% annually
Bachelor's degree or equivalent experiencewith project management certification(s) preferred
5-7 years of direct client-facing project management experienceincluding working directly with senior project leadership and C-suite executives
Demonstrated expertise in creating comprehensive project artifactsincluding detailed project plans, RACI matrices, stakeholder management frameworks, and coordinating training programs and communications plans for technology implementations
Experience managing technology adoption initiativesparticularly for transformative technologies or AI/ML solutions, with familiarity with AI/ML technologies and their practical implementation in professional services environments
Experience with large-scale, multi-country technology rolloutsinvolving coordination across diverse regions, cultures, and regulatory environments
Experience in tax, accounting, or legal industrywith understanding of professional services firm operations, workflows, and pain points
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What's in it For You?
Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We... For full info follow application link.
As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
