Education: High school diploma or equivalent required. Michigan CNA certification or
equivalent work experience required. Acceptance of the apprenticeship
program requirements for Certified Clinical Medical Assistant (CCMA).
Apprenticeship Requirements:
- Complete a 90-day probationary period before enrolling in NMC Ed2Go program.
- Sign Apprenticeship Agreement with MIWorks.
- Agree to completion of the 12-month CCMA program through NMC Ed2Go.
- Complete the 12-page training guide and finish NMC program in 12 months.
- Agree to completion of the CCMA certification exam. A passing grade will be required to continue employment with Family Practice of Cadillac in a Medical Assistant capacity.
Classification: Full-time
Hours: 32-40 Hours per Week
4 Shifts per Week
Varying Shifts:
7:30am-3:30pm
8:00am-6:00pm
1:30pm-9:00pm
Weekend Rotation:
Saturday 7:30 -2:00
Sunday 8:45 - 1:00
Note: Medical assistant apprentice reports ½ hour before the physician schedule; i.e. if schedule says 8, medical assistant apprentice arrives at 7:30am; if schedule says 8:30, medical assistant apprentice arrives at 8:00am; if schedule says 2, medical assistant apprentice arrives at 1:30pm.
Accountability: Clinical Team Leader
Office Manager
Managing Corporate Physician
Responsibilities:
The following responsibility sections must be performed under the direct supervision of a certified medical assistant.
- Performs routine pre-examination procedures including taking vital signs, medication reconciliation, medical history, PHQ-9 and assessing and recording objective and subjective data concerning patient’s presenting condition during the rooming process.
- Assist the physician in all medical/clinical aspects of his/her responsibilities of patient care in a timely, efficient manner.
- Obtain specimens for flu, urinalysis, pregnancy tests, COVID, etc. and perform said tests.
- Administer various IM, SUBQ, and ID injections, including allergy injections as directed by the physician.
- Administer pediatric, adolescent, and adult vaccines and document.
- Perform EKG, hearing and eye testing and document.
- Perform sterilization of instruments and supplies in preparation for procedures.
- Address gaps in care/treatment opportunities.
- Accurately and completely document all patient interaction in medical record.
- Assist with exam room stocking of supplies.
- Properly clean and disinfect patient care areas.
- Assist with incoming telephone calls regarding patient care; see telephone responsibilities below.
- Follow all practice protocols, including OSHA/MIOSHA and HIPAA rules and regulations.
- Assist with any other tasks requested by Clinical Team Leader.
Telephone Responsibilities:
- Answer mobile phone calls in 3 rings unless rooming a patient.
- Assist with patient assessments.
- Contact patients regarding test results and other doctor orders.
- Assist with return patient calls.
- Submit prescription renewals to pharmacies.
- Schedule patient appointments.
- Assist with all other phone messages, forms, etc.
Other Responsibilities:
- Assist with other miscellaneous duties: biohazard collection, laundry, collection, eye wash station monitoring, crash cart supply monitoring and ordering, oxygen tank monitoring, supplies inventory and ordering, vaccine program management, preparing clinical schedules., etc.
- When caught up on own work, assist team members with their work load
- Assist in providing proper staff coverage in the office during vacation and illness.
Other Skills:
- Self-motivation
- Able to demonstrate strong computer skills
- Able to work efficiently in a fast-paced environment
- Able to handle multiple tasks at once
- Be organized
- Use good telephone techniques
