Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
What We DoResponsible for managing and setting priorities on the daily operations of a large General Ledger, Corporate Accounting, Stat Acctg or Financial reporting department ensuring compliance with GAAP, SOX and other regulatory requirements.
HOW YOU'LL CONTRIBUTE
Manages a group of geographically dispersed professional's onshore and offshore who have responsibility for operations and project outcomes.
Provides direct and indirect supervision of teams.
Contributes to project reviews and approves detailed designs and cost estimates for projects.
Participates in long-range departmental planning and provides input to operational decisions and process improvements.
Provides input to and may develop operational plans and works with Senior Management to ensure that plans are integrated with broader strategies.
Writes and conducts employee performance reviews and provides ongoing performance feedback.
Makes hiring and compensation recommendations. May get input from Sr. Management/Executive Management.
Interacts with Management and peers in other departments for purposes of gaining cooperation, exchanging technical information, and presenting project plans and reports.
Develops, maintains and monitors accounting controls.
WHAT YOU'LL BRING
Required Education, Experience, Certification/Licensure
Bachelor's degree required. MBA preferred.
5-7 years demonstrated experience in a supervisory /management role.
Demonstrated success establishing, leading and maintaining effective working relationships at the Middle Management level.
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Successful track record designing, developing, and executing complex projects in area of functional expertise.
Ability to establish and maintain effective working relationships at the Middle Management level across global functional groups and business units. Ability to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships.
Ability to communicate the function's vision and the department's direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics.
Actively recruits, retains and develops talent and holds employees accountable for results.
Leads change, manages conflict and fosters collaboration.
Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met.
Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively.
Ability to understand and apply GAAP and SOX.
Job Complexities
Works on a diverse range of problems of complex scope where analysis of situations or data requires evaluation of a variety of factors and an understanding of current business and trends.
Relies on extensive experience and judgment to plan and accomplish goals.
Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.
Supervision Received or Extended
Receives assignments in the form of objectives and establishes goals and assigns resources to meet schedules and goals.
A wide degree of creativity and latitude is expected.
Work is reviewed in terms of meeting product, project, or operational objectives, quality, schedules, and budgets.
Manages work activities and operations of a large functional area or department.
The pay range for this role is $86,675.00 - $115,550.00
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an... For full info follow application link.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
