SCA TC LODGE LLC DBA TRAVELODGE is seeking five (5) Front Desk personnel to work with them at 704 Munson Avenue, Traverse City, MI 49686; 360 & 417 Munson Avenue, Traverse City, MI 49686; 1870 & 2211 US-31 North Traverse City, MI 49686. The position will be full-time and seasonal during the dates of April 1, 2026 – November 1, 2026.
Duties: Front Desk personnel is responsible for greeting, registering and assigning rooms to guests, issuing room key or cards, transmitting and receiving messages, keeping records of occupied rooms and guests accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guest; Verify customers' credit, contact housekeeping or maintenance staff when guests report problems; escort instructions to bellhops; Keep records of room availability and guests' accounts, manually or using computers; Perform bookkeeping activities, such as balancing accounts and conducting nightly audits; Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers; Record guest comments or complaints, referring customers to managers as necessary; Arrange tours, taxis, or other reservations for customers; Advise housekeeping staff when rooms have been vacated and are ready for cleaning; Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment; Clean and maintain lobby and common areas, such as restocking supplies and watering plants; Prepare basic food service, such as setting up continental breakfast or coffee and tea supplies; date-stamp, sort and rack incoming mail and messages. Front Desk Agents may be required to upsell guest rooms and promote hotel services. Should be able to stand and move for long periods of time. Must be able to speak and understand English, handle adversity with ease and diffuse issues that may arise with professionalism.
Employees will work Mon-Sun, an average of 40 hrs/wk. Must be able to work any 8 hr shift within the hours of 9:00 am to 6:00 pm any day of the week. Days off rotate, shifts vary, weekends are required. No minimum education is required.
On-the-job training is provided. SCA TC Lodge LLC dba Travelodge will provide workers with all tools, supplies, and equipment required to perform the job at no charge. Daily transportation will not be provided to and from the worksite.
The wage is $16.22 per hour. All deductions will be made from paychecks that are required by law. No other deductions will be made unless voluntarily agreed to by the employee. Overtime is available at a rate of $24.33 per hour. Wages will be paid bi-weekly on Friday, and the employer will use a single workweek as its standard for computing wages due.
The employer will reimburse the H-2B worker in the first workweek for all visa, visa processing, border crossing, and other related fees, including those mandated by the government, incurred by the H-2B worker. If the worker completes 50% of the work contract period, the employer will reimburse the worker for transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, employer will provide or pay for worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distance involved. Daily subsistence will be provided at a rate of $16.28 per day during travel to a maximum of $68.00 per day with receipts.
In accordance with applicable Michigan state law, Earned Sick Time Act 338, the employer will provide earned sick time to employees. Employees will earn 1 hour of paid sick time per 30 hours worked, starting from their job start date, and may use it after 120 days. The amount of paid sick leave provided may vary depending on the size of the business.
This posting is being made in connection with an application for H-2B workers.
Shared housing that is located at 1870 US-31 North, Traverse City, MI 49686 is available for rent to the H-2B worker at a cost of $75.00 per week per worker. If a worker rents housing from the employer, deductions will be taken from the employee pay if agreed upon. This is optional and is not a condition of employment. Alternatively, the employer will assist workers to find suitable housing within walking distance of the worksite.
Applicants seeking to inquire about the job opportunity can send applications, indications of availability and/or resumes to the nearest Northwest Michigan Works! office at 1209 S. Garfield Avenue, Suite C Traverse City, MI 49686 PH: (231) 922-3700 or Email: [email protected].
