Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence.
Ken-Mac Metals Divison
Ken-Mac Metals is one of the leading distributors of aluminum, pre-painted aluminum and stainless steel sheet, strip and coil in the country, distributing products throughout the NAFTA region from eight plant locations and additional warehouse and distribution facilities across North America. In addition, they offer value-added coil and cut-to-length processing and blanking services. The company is one of the largest distributors of its kind, with one of the most respected supply chains, positioning Ken-Mac Metals as a preferred material source.
thyssenkrupp Steel Services Divison
thyssenkrupp Steel Services, a division of thyssenkrupp Materials NA, Inc., is a leading supplier of flat rolled, hot rolled, and hot dipped carbon steel products to the U.S. Marketplace, including galvanneal, galvalume, galfan and enameling steel. Our people, our suppliers, and our state-of-the-art service centers in Richburg, South Carolina, Woodstock, Alabama, Sinton, Texas, and Detroit, Michigan all supported by a network of stocking locations throughout North America, are dedicated to providing exceptional customer service to our customers from a variety of manufacturing sectors.
Your responsibilities
Job Summary
To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.Job Description
Key Accountabilities:
Respond to sales calls, faxes, and e-mails
Generate and follow up on quotes for all products
Provide technical assistance to customers
Process sales orders
Enter return orders, credits, and debits when required
Enter scrap return order as requested by distribution channels
Review product inventory and report concerns to purchasing/ management
Satisfy customer service issues
Continuously increase knowledge of company products, services, and procedures
Work in team environment, communicating as required with all personnel.
Traveling as needed to meet company goals
Monitor competitor products and prices.
Assist in quality related duties where required
Meets TKMNA Employee Attributes/Competencies
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Qualifications:
Minimum Requirements:
Bachelor's Degree in a related field or comparable experience, computer literate and telephone experience.
Preferred Requirements:
1 to 2 years sales experience
Interpersonal skills necessary in order to sell, negotiate and close business with customers
Attention to detail in order to evaluate customer's accounts and orders
Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
Knowledge of products being sold by the business unit
Benefits Overview
We offer competitive company benefits to eligible positions, such as :
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether... For full info follow application link.
thyssenkrupp Materials NA Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us at [email protected]
