- Provide nursing care in a variety of Ambulatory Care settings with primary responsibilities in the pediatric Medical and Surgical Specialty Clinics.
- Assessment of patient needs and assist with medical issues related to health concerns.
- Manage prescription refill requests and secure patient messages.
- Adapts communication style to patients representing diverse personal, professional, cultural, and socio-economic backgrounds.
- Uses excellent listening skills to receive detailed information.
- Utilize electronic protocol database to assess, educate and document all health information in an accurate and expedient fashion.
- Responsive to the needs of a clinic.
- Assists with procedures as needed.
- Meets minimum established quality and productivity standards
- Knowledge and appropriate use of internal and external resources.
- Collaborate with providers when necessary in providing advice or determining disposition for patient.
- Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care.
- Assist with patient flow as necessary and appropriate.
- Work with licensed providers to develop and carry out clinical standards of care for various patient diagnoses.
- Assist in orientation of team members as appropriate, including observation and participation of patient care activities.
- Actively participate and support performance improvement activities related to self, clinic, department, and institutional goals and objectives. Telephone management, patient and family education, assistance with procedures, and other responsibilities as assigned.
- ** This position could involve travel to various locations to all Michigan Medicine facilities.
Expectations of the position:
- Demonstrated ability of effective interpersonal, verbal, and written communication with internal and external customers.
- Demonstrated adaptability to changing needs and priorities on clinic, department, and institutional goals/objectives.
- Demonstrated ability to prioritize and problem solve effectively and efficiently.
- Demonstrated ability to seek constructive approaches to resolving workplace issues.
- Demonstrated willingness to support and participate in change based on unit, department, and institutional goals and objectives.
- Demonstrated critical thinking skills through use of the nursing process, excellent problem solving skills, and demonstrated ability to set priorities.
- Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.
- Demonstrated accountability and dependability including good attendance record with punctuality and completion of work.
- Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives
- Demonstrated knowledge and skills providing patient and family education and coaching related to chronic conditions
- Proficiency with typing and electronic health record documentation
- Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions
- Current license to practice nursing in the State of Michigan (RN).
- Three (3) years, within the last three (3)years of RN experience caring for the pediatric patients in the inpatient medical/surgical units, ICU or Ambulatory Care.
NOTE: In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment
RESUME REQUIRED (for both internal & external applicants):
You must attach a complete and accurate resume to be fully considered for this position.
- Ambulatory Care Experience with telephone triage/symptom management within the last two (2) years.
- Experience as a float RN within last 3 years.
- BSN
- Proficiency with MiChart management and documentation in electronic health record, e.g., Epic as indicated by interviews, references, and/or performance evaluation in past 2 out of 3years RN experience.
- Experience performing patient education for individuals and/or groups.
- Demonstrate excellent written and verbal communication skills as evidence by resume, annual evaluations, and references.
Salary & Nursing Framework Level:
This UMPNC RN posting is posted as Nursing Framework LEVEL C.
Actual Nursing Framework LEVEL and salary will be determined at time of hire.
Nursing Framework levels range from Level A to Level F.
Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
Posting may be filled after the initial 5-day posting period.
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort. Positions less than 20 hours/week may be combined.
If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.
- 40 hours/week, 5-8 hour shifts.
- Day shift, Monday through Friday, with possibility for evenings, weekends and holidays based on clinic needs. Flexibility is required.
- Location -Ambulatory Care Nursing Resource Pool (ACNRP) Pediatric Medical and Surgical Specialty Focus
- All new employees will be expected to float to a designated unit(s) in times of low census.
This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
The University of Michigan is an equal employment opportunity employer.
