At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Loan Processing Specialist position at our Home Office in Auburn Hills. This position works closely with consumer loans.
Job Duties (include but not limited to):
Provide support in overseeing and maintaining the Credit Union's CPI program, work with the Credit Union's partner in developing training material in order to train and assist staff and branches with necessary delivery of the product.
Review and manage reports on a daily basis to verify lien placement has been perfected. Lien placement includes titles to vehicles, boat mortgages, as well as Uniform Commercial Code statements (UCC-1).
Follow through with appropriate steps to ensure the credit union's lien has been perfected if it has not been placed. This may include calling members, other lender lien holders, Secretary of State or Department of Motor Vehicles, or other third parties involved in the loan transaction.
Interact with members via phone, e-mail and other media as appropriate.
Answer member questions concerning their accounts and Credit Union services.
Perform file maintenance on members' accounts as necessary.
Process termination statements and lien releases when non real estate consumer loans are paid in full.
Qualifications:
High School Diploma Required or equivalent.
Minimum of one year of similar job experience preferred.
Knowledge of loan and lien placement practices.
Detailed knowledge of Microsoft Excel or Google Sheet to create and maintain databases as needed.
Skills/Abilities:
Self-starter with an ability to work independently.
Strong research and problem resolution skills.
Strong attention to detail.
Ability to work well in a positive team environment.
Strong typing abilities.
Good verbal public relations skills.
Benefits:
Vacation and Paid Time Off
Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
Paid Tuition to $5000 per year
Bereavement Pay
Holiday pay at 8 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have!
EOE M/F/Disability/Veteran
