Dealership:L0416 Suburban CDJR of Garden City
Service Advisor
Suburban CDJR of Garden City | Build Trust. Earn Loyalty. Drive Growth.
At Suburban CDJR of Garden City, our goal is simple: deliver service our community can trust. As a Service Advisor, you become the key voice of our Service Department - guiding customers, translating technical information, and ensuring every driver feels confident about the care of their vehicle.
Whether it's a Jeep commuter, a family Pacifica, or a Ram that works as hard as its owner, your expertise helps keep our customers safe and their vehicles performing at their best.
What You'll Do
Greet every guest with genuine professionalism and a customer-first mindset
Identify and confirm vehicle concerns with clarity (no guesswork, just solutions)
Present maintenance and repair options based on inspection findings
Communicate clearly between customers and technicians
Provide transparent estimates that support our upfront pricing standards
Create accurate repair orders and follow proper intake & follow-up processes
Keep customers informed with timely updates throughout their service experience
Ensure customers understand the "what, why, and how much" before work begins
Finalize payment and deliver a confident, professional vehicle handoff
You're a Great Fit If You...
Communicate clearly and confidently with customers and technicians
Focus on solutions, not pressure - you help customers make informed decisions
Stay calm, organized, and strategic in a fast-moving environment
Show professionalism with a sincere desire to serve people well
Have basic computer/typing accuracy and can calculate pricing when needed
Love working on a team that values accountability, learning, and humility
What Sets Our Store Apart
- Community-focused, relationship-driven service-Growth-minded leadership that supports career development- A CDJR customer base that values expertise, honesty, and reliable guidance- A service team built on teamwork, trust, and results
Here, your work has a real impact - on safety, transparency, and customer loyalty.
Physical Elements of the Role
Periods of walking, standing, sitting, reaching, or operating customer vehicles
Ability to lift up to 50 lbs on occasion(Reasonable accommodations available)
Why It Matters
People don't return simply because their vehicle needs service -they return because they trust who's overseeing it.As a Service Advisor, you are that trust.
Ready to become a trusted automotive partner in our community?
Apply today and grow your career at Suburban CDJR of Garden City.
