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One to three years of related staffing, scheduling or healthcare business experience required. Basic knowledge of nursing positions and understanding basic nursing staff patterns is strongly preferred. Previous experience with automated staffing and scheduling software preferred.
- Experience in Microsoft Office (Word, Excel and Outlook) required.
- Basic computer data entry skills with report development knowledge required.
- Must be highly organized and thrive in a high pace setting while meeting multiple deadlines.
- Excellent customer service skills.
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:
PHYSICAL DEMANDS/WORKING CONDITIONS:
- Strong communications skills necessary.
- Operates computer, fax machine, voicemail, and copier daily.
- Normal office environment with minimal exposure to noise, dust, or extreme temperatures:
- Understanding
- Motivation
- Sensitivity
- Excellence
- Teamwork
- Respect
Must possess the following personal qualities:
- Be self-directed
- Be flexible and committed to the team concept
- Demonstrate teamwork, initiative and willingness to learn
- Possess interpersonal skills and communication skills
- Be willing to instruct others, and
- Be open to new learning experiences
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