To apply for this position, please include a copy of your resume and cover letter (combined as a single file, with your cover letter as the first page). In your cover letter, please describe how your experience aligns specifically with the responsibilities and collaborative nature of the Member Solutions Engineer & Insights Analyst position at Merit Network, Inc. Click the "Apply Now" button to begin the application process.
Your salary will be determined by your qualifications, experience, and education.
*This is a full-time, hybrid position. During your 6-month probationary period, you will be required to work on-site for at least 3 days per week at Merit's office location in Ann Arbor, MI. Following, working on-site will be required for a minimum of 2 days per week.
Come join a team of passionate individuals at a non-profit serving Michigan's public Universities and Colleges, K-12 EDU, Libraries, Governmental, Healthcare, Tribal and other Michigan Non-profit organizations for over 59 years! You will be an integral part of the Merit team, a dynamic and innovative team member, ready to contribute to and execute the mission of Merit.
This position reports to the Director of Member Engagement and is responsible for working independently and as an interdisciplinary resource within Merit to respond to customer inquiries, create or identify solutions to meet differentiated solution designs, and identify evolving solution design trends and service delivery options. Merit's Services Lines consist of Network Services, Hosted Infrastructure, Hosted Applications and Community Development and Support.
You will have an important role working in an interdisciplinary fashion to execute initiatives across the organization with Member Engagement, Network Operations/Engineering, Outside Plant, and Product Development on key existing and potential Member organization's needs; supporting strategy and business development, service solutions, and service development.
To learn more about Merit Network, please visit our website: https://www.merit.edu/
Responsible for collaborating with Merit staff to generate and qualify opportunities, present production and pilot services, conduct needs analysis, and communicate solutions externally as well as internally.
As the Merit Technical Pre-Sales Engineer, your key responsibilities include, but are not limited to:
Essential functions for this position are followed by an (E).
Sales Engineer & Solution Design (50%):
- Collaborating with Member Engagement & Engineering teams to identify and analyze member's technical requirements and propose appropriate network and security solutions. (E) <
