Job Details

• Provide the delivery of culturally sensitive team-based care models in delivering expert nursing care to a diverse adult patient population in the Metabolism, Endocrinology and Diabetes (MEND) Clinic and Endocrine Testing Unit at Domino?s Farms.     
• Perform telephone triage, including assessment, screening, and clinical advice; direct patient care including injections, patient education, documentation with follow-up, in-clinic hands on procedures, and coordination with ancillary services and related departments, and other duties as assigned.
• Participate as a member of the collaborative health care team, working closely with patients and their families.
• Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care for optimal patient outcomes. 
• Accurate and efficient documentation of nursing care. Independently and completely performs focused assessment to provide best practice patient care for patients and families as appropriate.  
• Actively participate and support performance improvement activities related to self, clinic, department, and institutional goals and objectives. 
• Knowledge and appropriate use of internal and external resources, including UMH policies and protocols.

Expectations

• Demonstrated ability of effective interpersonal, verbal, and written communication with internal and external customers Demonstrated ability of effective interpersonal, verbal, and written communication with internal and external customers indicated by interviews, references, and/or performance evaluations.
• Demonstrated adaptability to changing needs and priorities on clinic, department, and institutional goals/objectives indicated by interviews, references, and/or performance evaluations.
• Excellent attendance record as evidenced by references and evaluations. 
• Seeks to learn about and optimize the unique contribution inherent in the diversity and culture of each individual.   
• Recognizes and values professional collaborative communication and the positive effect on patient outcomes. 
• Identifies and utilizes collaborative resources.
• Provides feedback to appropriate staff members.
• Functions as an independent and supportive team member, provides assistance to others. 
• Demonstrates empathy and compassion in interactions with team members.
• Approaches conflict situations in a constructive manner. 
• Seeks to learn about and optimize the unique contribution inherent in the diversity and culture of each individual on the health care team.
• Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities as indicated by interviews, references and/or performance evaluations.
• Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals as indicated by interviews, references, and/or performance evaluations.
• Demonstrated accountability and dependability including a good attendance record with punctuality as indicated by interviews, references, and/or performance evaluations.
• Demonstrated knowledge and skills providing patient and family education and coaching related to chronic conditions including, but not limited to endocrine disorders and other related chronic conditions as indicated by interviews, references, and/or performance evaluations.
• Proficiency with typing and electronic health record documentation.
• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.
• Prioritizes key nursing diagnoses to address physical and psychosocial/emotional areas.
• Practice is driven by theory and experience. 
• Independently develops, implements, and evaluates plan of care that recognizes subtle changes in patient condition and adapts plan as needed. 
• Utilizes standard unit technology and uses advanced technology as appropriate. 
• Utilizes computer for basic functions as well as reference on patient conditions and treatment. 
• Accurately assesses patient's/family's readiness to learn, organizes and executes individualized teaching plan, evaluates patient's understanding and modifies approach as necessary. 
• Seeks out additional patient education resources beyond unit. 
• Demonstrates ease in application of hospital policies and unit procedures and protocols. 
• Anticipates, identifies, and intervenes when there are concerns related to patient safety, staff safety and safe medication processes.  Consults documentation to identify trends in patient status and enhance continuity of assessment and ongoing nursing care.
• Possesses clarity on one's own values and how they affect interactions, relationships and boundary setting. 
• Individualizes communication based on assessment of the patients and families. 
• Incorporates patient/family in planning and implementing care. 
• Demonstrates empathy in interactions with patients/families. 
• Mobilizes appropriate resources in response to situations that have the potential to negatively impact patient/family outcomes. 
• Recognizes ethical issues and seeks assistance in addressing them.
• Readily able to delegate to UAP according to the 5 Rights of Delegation
• Facilitates continuity of care and nursing workflow through nurse to nurse                                  

• Current licensure to practice nursing in the State of Michigan (RN)
• Minimum of two (2) years RN experience in the past five (5) years with adult medicine patients on a medical/surgical inpatient unit or in a Medical Specialties Ambulatory Care Clinic (e.g., GI, Nephrology, Infectious Disease, Rheumatology, Endocrine, Allergy, Pulmonary) 
• A minimum of two (2) years out of the last five (5) years of RN experience providing care to adult patients whose primary diagnosis is Endocrine in nature, including patients with diagnosis of diabetes, thyroid disease (hyperthyroidism, hypothyroidism), adrenal gland disorders (Cushing?s syndrome, Addison?s disease), reproductive and growth condition (PCOS, menopause), calcium and bone disorders (hypercalcemia, osteoporosis), metabolic conditions (obesity and metabolic syndrome), or endocrine cancers and tumors.  
• Proficiency with MiChart inbasket management or documentation of patient encounters in electronic health record, e.g., Epic as indicated by interviews, references, and/or performance evaluation in the past two (2) out of five (5) years RN experience
• Experience providing patient/family education in past two (2) out of 5 years of RN experience.
• Demonstrated excellent verbal and written communication skills as evidenced by interviews, evaluations, and references in past two (2) out of 5 years of RN experience.

BSN
Minimum of one (1) year out of the last five (5) years of RN experience in an Ambulatory Care Clinic
Certified Diabetes Educator (CDCES) cert