GENERAL SUMMARY:
The Associate - Homecare Intake position serves as the clerical support to the intake process for Home Care, Hospice and Private Duty Services. The responsibilities included but are not limited to:
The main communication between coordinators, intake staff, referral sources, physicians and inter-departments within Henry Ford Allegiance Health.
Referral source interactions include, but are not limited to, working closely with coordinators, physicians, board and care facilities, other referral sources, patients, management and other staff and the general public.
The Intake Associate receives general referrals from external sources for nursing, physical and
occupational therapies, medical social work, and home health aides.
EDUCATION REQUIRED:
High school diploma or equivalent
EXPERIENCE REQUIRED:
Completed course work in medical terminology
One (1) year minimum work experience in a healthcare environment preferred
Customer service experience, preferably via telephone communications
Additional Information
Organization: Henry Ford Jackson Hospital
Department: Home Health Care
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .
Benefits
The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
