Job Summary: The Project Manager is responsible for initiating, planning, execution (monitoring/controlling) and close-down of projects. The Project Manager is responsible for all aspects of the project through its successful completion. The Project Manager defines, schedules, controls, and adjusts all tasks and workloads for their projects. This role is responsible for guiding and ensuring their teams are adhering to the disciplines and sound project management practices as defined in the Project Management Plan as well as client and Vendor methodologies, where applicable. The Project Manager trains/guides all staff to adhere to these disciplines. This role is responsible for managing project issues and risks while ensuring that customer expectations are managed and project commitments are met. Project Managers communicate project status to customers, management and the Program Management Office.
Responsible for all aspects of the project, over the entire project lifecycle (initiation, planning, execution, control, close)
Leads and directs projects, which often require multiple resources and low to moderate levels of functional integration and interaction with Stakeholders
Interfaces with the project sponsor and other key stakeholders on a regular basis
Conducts regular meetings with stakeholders, to present project status, issues, risks, accomplishments and next steps
Interfaces with all areas affected by the project, including end users, business leadership, technology and vendors
Ensures adherence to quality standards for project deliverables
Assigns individual responsibilities, identifies appropriate resources as needed, and develops and maintains a project schedule to enable timely completion of the project
Reviews and approves/denies time off requests, ensuring appropriate project coverage
Manages and reports financial aspects of the project against assigned budgets
Creation of all required project management documents, leveraging project team members as needed
Assists with the creation and quality review of other project documents
Plans, documents and manages scope, budget, issues, risks, changes, deliverables, communications, quality, and schedule for projects
Holds project team members accountable for project delivery commitments
Manage (e.g. tracking, updating, reviewing) dashboards and executive reports
Establishing and maintaining a professional relationship with the vendor and holding vendor teams accountable for contractual commitments
Work with the Program Manager to communicate project status across the organization
Track risks/issues to closure and communicate the status to the PMO organization
Exhibit executive presence and attend leadership meetings when required
Establish and maintain required project metrics
In the absence of Program Management Plan, develops project management standards and ensures they are followed
Ensure that project lessons learned, and continuous improvement action plans are identified, captured, shared and implemented.
Bachelor's degree or a combination of education, experience and training may be considered in lieu of a formal degree
5+ years full project management experience implementing projects through a project life-cycle process
Proven experience independently leading medium to large sized/complexity high-priority projects (minimum $1M+, 1year+), which often require considerable resources and moderate to high levels of functional integration and interaction with Stakeholders
A proven background in successful project participation, scheduling and/or delivery
Excellent customer service, communication, interpersonal and documentation skills
Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Ability to elicit cooperation from a wide variety of sources, including management, clients and other departments
Ability to learn and understand new technologies and how they apply to a project
Experienced working in and promoting a collaborative work environment through teamwork and respect
Superb organizational skills and keen attention to detail
Communicate clearly and concisely with diverse audiences, in both oral and written contexts, and comfortable giving and receiving feedback
Extremely high standards and a very low threshold for errors and inefficient processes
Critical thinking and problem solving
Decision-making and leadership capabilities
Conflict resolution experience
Experienced in facilitating meetings and presentations
Proven decision-making and leadership skills
Negotiation skills
Experience mentoring and coaching project management staff
Knowledge of performance evaluation and change management principles (https://resources.workable.com/change-management-interview-questions)
Proven knowledge of MS Office
Proficiency in project management software tools (e.g. MS Project etc.)
Proven leadership and organizational skills
Excellent communication skills, both written and verbal
