Description
Key Responsibilities:
* System Administration & Support: Oversee multiple systems, ensure data integrity, and manage updates to maintain operational excellence
* Process Optimization & Automation: Analyze end-to-end workflows, identify bottlenecks, and implement improvements using automation tools and standardized procedures (SOPs)
* Project Support: Contribute to process improvement projects, assist with PM activities, and ensure timely delivery of initiatives
* Market & Data Analysis: Conduct benchmarking and extract insights to inform strategic decisions and identify growth opportunities
* UX/UI & Adoption: Apply design thinking principles to enhance usability and adoption of digital tools
* Reporting & Communication: Develop dashboards and reports using Power BI, Asana, and SharePoint; consolidate results and communicate next steps to leadership
Qualifications & Skills:
* Analytical & Documentation: Ability to collect, organize, and analyze metrics; document processes and SOPs with precision
* Process & Continuous Improvement: Familiarity with Lean, Six Sigma, or similar methodologies
* Digital & Data Proficiency: Knowledge of Sales Layer, Salesforce, HubSpot, Power BI, and workflow automation tools
* UX/UI & Design Thinking: Understanding of user experience principles and design-thinking methodology for problem-solving
* Change Management & Collaboration: Ability to influence and communicate effectively across diverse teams
* Communication Skills: Ability to thrive in multicultural environments
Educational Experience:
* Bachelor's degree in Business Administration, Industrial Engineering, Information Systems/IT, or a related field
* Experience: 2-5+ years in process improvement, data analysis, and digital tool adoption
* Preferred: Knowledge in UX/UI or workflow automation tools
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
NSK is an Equal Employment Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law.
