Location: St. Clair Shores, MI
Employment Type: Full-Time
About Us:
A.S. Contrera, LLC / Mr. Furnace is a well-established HVAC company dedicated to delivering top-quality heating and cooling solutions with exceptional customer service. We’re seeking an experienced General Manager with a strong background in HVAC operations and leadership. The ideal candidate is organized, proactive, and experienced with dispatching and service management software like FieldEdge.
Position Summary:
The General Manager will oversee daily business operations, manage staff performance, and ensure customer satisfaction while maintaining profitability and efficiency. This role requires deep knowledge of the HVAC industry, operational leadership experience, and comfort with service management technology.
Key Responsibilities:
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Oversee daily operations of service, installation, and administrative teams
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Manage scheduling, dispatch, and workflow using FieldEdge or similar software
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Ensure jobs are completed efficiently, profitably, and to quality standards
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Lead, motivate, and mentor team members across departments
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Monitor KPIs, budgets, and job costing to meet company goals
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Assist with hiring, training, and performance evaluations
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Develop and maintain relationships with customers, vendors, and partners
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Collaborate with ownership to implement strategic plans for growth
Qualifications:
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5+ years of HVAC industry experience (required)
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2+ years of management or leadership experience
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Proficiency in FieldEdge or similar dispatching/service software
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Strong understanding of financials, operations, and workflow optimization
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Excellent leadership, communication, and problem-solving skills
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Ability to thrive in a fast-paced, service-driven environment
Compensation & Benefits:
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Competitive salary (based on experience)
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Performance-based bonuses
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Paid time off and holidays
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401(k) with company match
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Company vehicle or allowance (if applicable)
How to Apply:
Please send your resume and a brief cover letter to [email protected] or apply online at https://www.mrfurnace.com/employment.
