Working/Functional Title
Gallery Asst Dining Services Mgr
Position Summary
The Assistant Dining Service Manager for Operations is responsible for oversight of daily operations within a Dining Hall, as well as designated Sparty’s operations within the neighborhood. Their primary focus is floor coverage and supervision of full time, student, and on-call team members to provide exceptional customer service. Clear, consistent, and professional communication skills are essential for success.
- Facility Management
- Unlock/lock doors daily, turn on/off kitchen and venue equipment.
- Walkthrough each shift to assess premises and equipment and place any service requests needed.
- Floor Supervision and Training
- Ensure workplace safety, sanitation and food handling standards are met.
- Monitor food quality (taste, appearance and aroma) and portion control.
- Train and direct team to Deliver Outstanding Spartan Experiences.
- Conduct regular walk throughs of dining hall, kitchen and Sparty’s.
- Assess and adjust staff placements to provide the best floor coverage.
- Respond to cashier and guest requests/concerns to include guest access/ID problems.
- Administrative Responsibilities
- Payroll functions: Set up daily schedule shell, print and complete Multiple Time Scan Problem form, confirm employee punches in Ultra Time for each shift, complete Supervisor Report to Payroll and Time Scan Problem forms as needed and save electronically. Closing manager to send all payroll forms to payroll clerk.
- Print and post menu signs as changes are made remembering to change back to original menu when done serving. Ensure proper allergens are tagged for all food items.
- Count and verify change banks and cash boxes as necessary, collect all forms from cashiers and place in bags for pick up.
- Collect temperature logs, venue checklists and menu ‘actuals’ daily.
- Check in food deliveries and complete add-on orders as needed.
- Performance Management
- Complete and document bi-weekly one on one meetings and annual evaluations with direct reports.
- Provide staff development opportunities for direct reports through cross training, class attendance and annual compliance completion.
- Handle disciplinary action under guidance of Manager; to include coaching and counseling, documentation of conversations and issuance of attendance letters and discipline as assigned.
All positions in RHS are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency condition, persons in this position are expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension. If a person has an approved remote work agreement to work a portion of their normally scheduled work hours remotely, they may be called upon to work on-site to serve the MSU community.
Minimum Requirements
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Hotel Restaurant and Institutions Management, Business Administration, Dietetics, Food Systems and Economics Management or Nutrition; one to three years of related and progressively more responsible or expansive work experience in customer relations, food service practices, sanitation and safety procedures, familiarity with food preparation equipment, accounting skills and supervisory and managerial experience; or an equivalent combination of education and experience.
Desired Qualifications
Experience in food handling, food service production, banquet coordination, planning, designing, and setting up special events, recipe development, and familiarity with food preparation equipment.
Experience working directly with people from a diverse racial, ethnic, socioeconomic, LGBTQIA+, and gender backgrounds.
Ability to flex communication style to multiple cultural environments and multiple social identities.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Cover Letter
Resume
Work Hours
Hours: Sunday- Monday 230-11 Tuesday OFF Wednesday 1130-8 Thursday -Saturday 230-11 ALT weekends
Website
HTTPS://SLE.JOBS.MSU.EDU
Bidding eligibility ends November 4, 2025 at 11:55 P.M.
