Description:
The Wayne County Probate Court is looking for a Court Clerical Worker V-Document Processor. This position, in accordance with laws, court rules, and court policies and procedures. This position supports the customer service needs and the image of the Court by processing incoming and outgoing mail, processing payments made to the Court, and updating hearing information.
Duties and Responsibilities:
- Accurately access computer for inquiry.
- Maintains the image of the Court through professional, courteous, accurate, and timely responses to inquiries made by the judge, attorneys, coworkers, management, and the public in any form.
- Accurately and timely enter information from accepted petitions into CourtView completing the record; including but not limited to interested persons and any docket entries that may be needed.
- Accurately and timely enter data into CourtView using specific computer codes, and scanning/imaging documents when applicable.
- Accurately and timely process service by generating notices of hearing to the appropriate interested parties on cases.
- Accurately and timely collect, sort, prioritize wills into the correct locations for secure storage.
- Generate and process departmental quality assurance reports; review data for accuracy, verify and correct missing images daily, follow up with pending issues.
- Timely process copy requests from external and internal customers.
- Accurately and timely review and process all assigned work in the NetDMS “queues.”
- Have knowledge of court flow to be able to locate and retrieve information in order to address inquires .
- Make appropriate referrals to other departments as needed.
- Initiates and/or generates case records and Letters of Guardianship by accurately entering into the computer record appropriate information.
- Receives, retrieves, and distributes departmental communications whether via email, facsimile, inter-office, or first-class mail.
- Accurately processes checks, credit cards, cash and ePayments received for payment.
- Set hearings and hearing notices on petitions processed for payment.
- Immediately and accurately processes, through the court's cash register, all payments for established statutory fees and other payments ordered by the court.
- Ensures the daily balancing of assigned cash drawer with daily cash reports.
- Maintains adequate inventory of all supplies necessary to perform cashier duties.
- Perform duties within any other area of the Records Department as assigned.
- Process through NetDMS androute/distribute, incoming and outgoing mail for the entire court.
- Facilitates the work of management by performing other duties as assigned.
Qualifications:
Will be determined through:
- Strong computer skills, ability to work quickly in an electronic environment with multiple software applications simultaneously
- Ability to perform job responsibilities quickly, efficiently, and accurately
- Detail oriented
- Must be able to process a high volume of work
- Adapts easily to system changes.
