The Community Health Worker (CHW) serves as a link between health and social services and the community. This role helps individuals access care, overcome barriers, and improve health outcomes through outreach, education, and advocacy. The CHW works closely with Access and Engagement teams to enhance service coordination and promote whole-person wellness.
Key Responsibilities
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Conduct home, office, and community visits to assess needs and connect individuals to care.
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Assist with scheduling, reminder calls, and resource coordination.
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Perform Social Determinants of Health (SDOH) screenings and follow-ups.
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Support individuals with behavioral health, substance use, and physical health needs.
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Promote wellness programs and facilitate group activities.
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Provide follow-up to ensure connection to services and progress toward goals.
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Maintain accurate records in the electronic health record (EHR).
Required Education/Certification/Licensure
- Michigan Community Health Worker certification or ability to be certified within 3 months of hire.
- High school diploma or GED.
- CPI Training, upon hire.
- Must possess a valid U.S motor vehicle operator’s license, and successfully complete motor vehicle record check.
Preferred Education / Certification/Licensure
- Associates degree.
- Michigan Community Health Worker Certification.
- Bilingual (Spanish/English).
