First State Bank – Job Description
Job Title: Mortgage Loan Consultant Status Exempt
Department: Residential Lending
Reports To: Residential Lending
Primary Purpose of the JOB:
This is a commission-based position to solicit, service, and arrange for a wide variety of mortgage, real estate, and construction loans. The principal responsibility of the commissioned lender is to meet with the customer to determine the best product and terms that will ensure success in the mortgage approval process. Decisions regarding documentation required for approval, fees and terms must be clearly communicated and the customer must leave the application process with proper disclosures and a thorough understanding of the steps that will ensue toward that end. S/he will communicate an outgoing and friendly professional demeanor not only to customers but to staff as well.
Essential DUTIES:
- Originates services and arranges for a wide variety of mortgage, real-estate and construction loans
- Develops new business through contacts with realtors, builders, and branch referrals.
- Customarily and regularly engages in obtaining business outside of the office
- Participates in related business development community activities in the assigned market
- System development, which includes the day-to-day knowledge and application of mortgage software including all applicable regulatory documents
- Maintain knowledge of the various loan products and of processing the loan
- Maintain knowledge of policies and regulations in the mortgage lending field
- Comply with SAFE Act requirements
- Create and maintain a courteous and professional relationship with co-workers while maintaining timely and prompt daily attendance
Other DUTIES:
Required Experience/SKILLS:
- Two years job related experience
- Valid National Mortgage Licensing number
- Customer service experience
- Must have a valid Michigan Driver’s License with a good driving record
- Strong oral and written communication skills
- Ability to handle various tasks simultaneously
- Negotiating, networking and supervisory skills
- Ability to work independently
Required EDUCATION:
- High School Diploma or GED
Required CERTIFICATION:
- Mortgage Loan Consultants coming to First State Bank from a previous position with an independent broker office must be fully registered and approved with the office of financial and insurance regulation with the State of Michigan. New lenders must be able to obtain a registration through fingerprinting and criminal background check in accordance with the office of financial and insurance regulation with the State of Michigan.
Working CONDITIONS:
- Office environment with little exposure to physical hazards or conditions
- Occasional same day travel between branches using personal vehicle.
- Ability to attend various bank functions, after hours
- Ability to enter data into a computer and work with computer programs: Microsoft Word and Excel
- Ability to stand and/or sit for long periods of time
- Ability to reach with hands and fingers, touching computer buttons/adding machine buttons for extended periods of time
Employees are expected to comply with all laws, regulations, bank policies and procedures, including specifically First State Bank’s Bank Secrecy Act and Anti-Money Laundering Policy and procedures, and its Customer Identification Program. Failure to comply with either the letter and/or spirit of these laws may result in disciplinary action, up to an including termination.
This job description does not list all the duties of the job. Supervisors or managers may ask you to perform other instructions and duties. You will be evaluated in part based on your performance of the tasks listed in this job description.
Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
