It's a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full time
Exempt/Non Exempt:
Salary
Job Description:
This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.
TA Specialist II - AAA/The Auto Club Group
Primary Duties and Responsibilities:
Serve as a Recruiting Consultant on the Talent Acquisition (TA) team for assigned clients and potential candidates. Handle full-cycle recruiting and sourcing for high-volume call centers and/or entry to mid-level roles with clear job requirements and active candidate pools. Maintain a thorough understanding of assigned business lines to include market trends, staffing needs, job levels, skill sets, and competencies needed for effective operations. Proactively create action plans to achieve goals, with management input. Use standard procedures/practices to solve routine problems/issues. Influence clients on talent decisions regarding recruiting processes. Embrace and effectively navigate organizational changes and operational excellence. When necessary, seek assistance from supervisors or more experienced/higher-level recruiters.
Key Responsibilities include:
Manage full cycle recruiting process, including sourcing and pipelining candidates, screening, coordination of interviews, processing offer letters, and assisting during the onboarding process
Manage a high volume of requisitions for various call center roles (e.g., Customer Service Representatives, Licensed P&C Sales and Service Agents)
Serve as an SME, acting as a trusted advisor to hiring managers, offering insights into market trends, talent availability, and best practices to inform hiring decisions
Consult with hiring managers to determine strategy and set service-level standards for the recruiting process, while developing and managing effective relationships
Manage the offer process from end-to-end with internal stakeholders, including salary analysis and proposal, negotiating, and closing
Leverage available data to manage day-to-day operations, inform actions, and influence positive change to reach desired outcomes
Consistently develop and maintain candidate pipelines
Ensure collaborative, customer-focused relationships with hiring managers and HR Partners
Maintain accurate records in the recruitment management system per our processes and workflows to ensure compliance, data integrity, and operational excellence
Participate in projects or lead small-scale components of projects
Maintain ongoing industry knowledge and commitment to continuous learning and professional development within the TA field. Enhance competencies and experience necessary to continue professional development within this field
Stay informed of industry trends, best practices in high-volume recruitment, and employment law compliance.
Total Compensation Overview:
The Talent Acquisition Specialist II will earn a competitive salary of $58,00 to $76,000 annually with an annual bonus potential based on performance.
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group.
Benefits include:
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
Required Qualifications
Education:
High school diploma or equivalent
Experience:
Two years of experience working in Talent Acquisition with exposure to the full cycle recruiting process
Knowledge of:
EEO Guidelines
State and Federal selection and hiring regulations
Effective recruiting techniques
Applicant Tracking System (ATS)
Demonstrated knowledge of Talent Acquisition (TA) best practices, procedures, and market trends
Skills:
Demonstrate strong organization and planning capabilities with a focus on detail-oriented execution
Effective time management and decision-making abilities in a fast-paced environment
Ability to build and maintain strong internal relationships, influence, and drive collaboration and alignment
Proven ability to consult and influence as a trusted advisor to hiring managers and stakeholders
Effective communication, negotiation, and objection-handling skills across your stakeholders
Comfortable using data to inform recruiting activity, support hiring decisions, and manage your day-to-day operations
Preferred Qualifications
Education:
Bachelor's degree or equivalent in Business Administration, Human Resources Management, or related field
Experience:
Workday ATS experience with tracking, reporting, and managing candidates, HR Certifications: SHRM-CP, PHR
2-5 years of full life-cycle recruiting experience, with a significant portion dedicated to call center recruitment
Work Environment
This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or... For full info follow application link.
As an equal opportunity employer, ACG is committed to providing equal opportunity in all employment practices,
including but not limited to: selection, hiring, assignment, re-assignment, promotion, transfer, compensation,
evaluation, benefits, training and development, discipline and termination. The company prohibits discrimination,
harassment, and retaliation in employment based on race, color, religion, national origin, gender, sexual
preference/orientation, marital status, pregnancy, childbirth or related medical conditions, age, disability or
handicap, citizenship status, service member status, genetic information, or any other category protected by
federal, state, or local law. Violation of this policy may result in disciplinary action including termination of
employment.
