GENERAL SUMMARY:
Eye Care Assistant- Certified (COA's) performs administrative and clinical duties that vary by subspecialty. They work under direction or supervision of a physician who is licensed to practice medicine and surgery and is qualified in ophthalmology. In general, they take medical histories, measure visual acuity and intraocular pressure, record vital signs, assist in patient education/compliance, prepare patients for examination by the physician, and assist the physician during the examination and/or surgery. Ophthalmic allied health professionals are not independent practitioners and do not diagnose or treat eye disorders, nor do they prescribe medications.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
· Medical History Taking: Obtain and accurately record patient's medical and ocular history including chief complaint, medications, allergies, and review of systems in accordance with compliance guidelines. Select and complete appropriate forms and protocol as required by the supervising ophthalmologist and/or sub-specialist. Use approved medical abbreviations. May scribe for the physician.
· Visual Acuity Testing: Perform visual acuity testing to determine the basic ability of a person to see both near and far, with and without correction. Conduct pinhole acuity test, glare test, and potential acuity test (e.g., BAT, PAM) Measure vision without charts (CF, HM, LP, etc.).
· Lensometry: Apply basic optics necessary to measure the power of corrective lenses using automated or manual lensometers. Verify spectacle lens power, bifocal addition power, mark optical centers, and detect prism, if present. Measure base curves.
· Visual Field Testing: Perform confrontation visual field and screening tests using automated and/or Frequency Doubling perimetry. Detect central field abnormalities with an Amsler Grid. Diagram confrontation field defects.
· Tonometry: Demonstrate proper aseptic technique and measure intraocular pressure with non-contact, digital and/or Goldmann applanation tonometers. Calibrate TonoPen.
· Instrument maintenance and repair: Care for, maintain, and perform minor servicing of exam room equipment. Maintain records, equipment manuals, and repair logs. Restock supplies as rooms are opened; protect and properly store instruments as rooms are closed. Replace light bulbs and fuses as needed.
· Other specialized tests: Perform color vision testing with color plates. Measure pupil size and detect abnormalities in pupil reaction. Estimate anterior chamber depth by slit lamp evaluation. Obtain measurements using automated refractors and/or keratometers. Measure stereopsis with Titmus test. Evaluate reflex tear production with Schirmer's test strips. Measure corneal thickness with digital (ultrasonic) pachymeter.
· Other patient services: Coordinate patient flow and appointments. Apply and remove eye dressings and shields. Instill drops and ointment into patient's eye as directed for completion of diagnostic evaluation of patient by ophthalmologist. Recognize the symptoms of allergic reactions to medications. Follow department protocol on prescription refill processing. Measure and record vital signs (blood pressure, pulse, and respirations). Provide patient education on tests - why done, when results are expected. Participate in telephone triage and assist trauma patients. May perform minor repairs of spectacles.
· Contact lens assisting: Take history from the patient on contact lens wear and identify problems. Perform visual acuity with contacts. Instruct patients on insertion, removal, care, and solutions for all types of lenses. Insert trial contact lenses. Order contact lenses for patients per doctor specifications and initiate purchase orders. Maintain contact lens stock and patient files. Care for contact lenses and ocular prosthetics and instruct patients in contact lens insertion and removal.
· Refractometry: Enter spectacle data into a Phoropter. Refine spectacle correction or automated findings using a Phoropter.
· Ocular Motility: Measure near point of convergence.
· Photography: Identify instruments used for imaging in the eye. Set up for, explain, and prepare patient for intravenous fluorescein angiography (IVFA). Recognize and respond to possible complications of IVFA.
· Surgical Assisting: Set up and assist in non-refractive laser surgery (argon, YAG, etc.) and minor surgery. Prepare instrument tray for minor surgical procedures. Disinfect lenses and instruments that make contact with the eye. Maintain surgical instruments in accordance with OSHA standards. Properly gown and glove self and assist others in gowning and gloving. Select proper instruments using physician's preference for common ocular surgical procedures. Drape an ophthalmic surgical patient. Identify the sterile field and instruments and maintains aseptic technique. Clean, prepare, package, and sterilize microsurgical instruments.
· Performs other related duties as required.
EDUCATION/EXPERIENCE REQUIRED:
High school diploma.
Ability to see details of objects at a close range (within a few feet of the observer).
Ability to listen to and understand information and ideas presented through spoken words and sentences.
Ability to communicate information and ideas in speaking so others will understand during test procedures, in taking patient histories, and in performing tests on patients.
Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Manual dexterity is required to operate various equipment in the performance of duties.
Attention to detail necessary due to the exacting nature of the position.
Ability to find information and identify essential information in managing patient information.
Ability to mentor and coach to help other employees gain competencies and overcome barriers to improving current job performance is also expected of all certified personnel.
CERTIFICATIONS/LICENSURES REQUIRED:
Certification as an Ophthalmic Assistant by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO); OR
Associates degree in Ophthalmology and certification within one (1) year completion of degree; OR
Certification as a Registered Optometric Assistant (OAR); OR
Certification as a Registered Optometric Technician.
Certification must be maintained.
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Henry Ford Health's Customer Service Policy
Must practice the customer skills as provided through on-going training and in-services. Must possess the following personal qualities:
PHYSICAL DEMANDS/WORKING CONDITIONS:
- Works in a patient care environment with possible exposure to infectious diseases.
Additional Information
Organization: Henry Ford Medical Group
Department: Ophthalmology-Royal Oak
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With
