Our client, a leader in the nutrition industry, is seeking a Customer Service Coordinator to join their team. As a Customer Service Coordinator, you will be part of the Contact Center Customer Service team supporting the Nestlé Nutrition CES team. The ideal candidate will have strong communication skills, problem-solving abilities, and exceptional customer service skills which will align successfully in the organization.
Job Title: Customer Service Coordinator
Location: Fremont, MI
2nd Shift
Initial Training will be for 5 weeks 9am-530pm. 2nd shift will start between 12pm - 2pm.
Pay Range: 16.65 W2
What's the Job?
Engage with consumers through phone, e-mail, live chat, SMS text, eCommerce, and ratings and reviews.
Foster consumer loyalty while driving sales and market share through exceptional customer service and expert advice.
Facilitate and support eCommerce initiatives and product transactions.
Process quality incidents in accordance with FDA and client requirements.
What's Needed?
High School Diploma or GED.
Additional education or certification in customer service considered a plus.
Strong communication (both verbal and written) and interpersonal skills.
Computer and/or systems knowledge.
Problem-solving skills and customer service skills.
What's in it for me?
Opportunity to work with a reputable brand in the nutrition industry.
Engage in a dynamic and supportive work environment.
Develop your skills in customer service and eCommerce.
Be part of a team that values consumer loyalty and satisfaction.
Potential for career growth within a global organization.
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
