About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
We are currently seeking talented and motivated individuals to join our team as Field Service Technician II, Charging at Rivian. This is an evergreen job posting, which allows us to build a pipeline of qualified candidates who we can consider for future openings. You will be contacted if a position matching your qualifications becomes available. A Field Service Technician II, Charging will support commissioning, operation, and maintenance activities across our Energy & Charging portfolio. As a Field Service Technician II, Charging you will provide on-site service for a variety of hardware including EVSE, energy storage, PV, and other distributed energy systems.
Responsibilities
Follow Rivian repair procedures with efficiency without compromising quality and safety
Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles
Assist and support vehicle repairs in a setting outside of a service center
Conduct road tests on vehicles to ensure quality of the repair
Perform necessary parts operations such as parts ordering, receiving, shipping and inventory
Identify and explain the Rivian product line, EV framework, tools and accessories
Stay up to date with technical skills and required training
Support campaigns and containment initiatives
Maintain and process accurate expense reporting as needed
Maintain high quality work and efficiency while working with little supervision
Ensure proper documentation and technical notes are satisfactorily for internal and external use
Identify areas of improvement and provide feedback to senior technicians or manager
Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
Provide service support to the field to support the Service organization
Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment
Additional plant support, including travel, may be required depending on business needs
Ability to properly document repairs completed and in process
This role may transition from remote to on-site and require in-person work, on- site at the service center should one be opened within 90 miles or 2 hours of the employee's assigned remote work location.
Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant
Operate remotely until the local service center opens, if applicable
Qualifications
HS Diploma or GED preferred
Graduated from an accredited automotive repair school preferred
Have hands on work for 3+ years, and in the automotive field is a plus
Proficient in using hand tools and power tools
Know basics of diagnosis and workflows
Able to read electrical schematics
Entry Level Diagnostic exposure
Understands how high voltage and low voltage electricity works (basic electricity theory)
Able to perform tire repair and vehicle alignment
Ability to drive non-commercial truck and trailer preferred
Limited travel may be required depending on business need
Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
Must possess a valid driver's license, and maintain a clean driving record
Parts department and billing experience preferred
Experience using a work order management system including repair documentation
Experience working in start-up environments preferred
Exhibits patience and eagerness to learn
Strong organizational and time management skills along with attention to detail
Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs)
Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
Minimum age of 21.
No driving related suspensions or revocation of Driver License (within a 3-5year period)
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable... For full info follow application link.
Equal Opportnity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at
[email protected].
