Job Details

Summary - The Residential Case Manager provides community based support and advocacy to mentally ill consumers who are currently residing in an AFC home and may be at risk of hospitalization, has limited capacity to live independently and experiences difficulty in accessing community resources.  This professional collaborates with psychiatric and allied team members, home providers, home staff and guardians in treatment planning and intervention. 

Essential Duties and Responsibilities include, but may not be limited to the following:

• Completes comprehensive case management assessments of all clients referred for residential case management services.
• Reports to work on time as scheduled and at the location assigned.
• Completes detailed assessments documenting the case management needs of the client. These include medical needs, work-related concerns, transportation, and skill building.
• Assessments reflect the information necessary to determine appropriate interventions on behalf of clients.
• Practices Person Centered Planning principles.
• Develops case management service plans with specific goals, objectives, and interventions relevant to identified client needs.
• Updates service plans, and completes discharge summaries, according to established timeframes.
• Develops relevant and measurable treatment goals and objectives based on assessment information.
• Progress notes reflect progress toward established goals and objectives, and client's ability to utilize Agency and community resources.
• Progress notes are completed monthly for each residential client.
• Assessments, treatment plan reviews, and individual plans of service are completed in a timely manner.
• Assists clients in obtaining necessary entitlements.
• Utilizes resources which are appropriate to the client's psychiatric assessment and functioning.
• Responsible to coordinate transportation with the home provider or other community resources for consumers to attend community appointments and activities.
• Utilizes the core elements of case management when providing services to clients.
• Client records indicate participation in and appropriateness of community services and LBS programs.
• Case management interventions with clients indicate knowledge of clients' mental status.
• Responsible in providing services to clients in the Residential Case Management program according to the treatment plan and program requirements.
• Attends treatment planning meetings and/or provides written and verbal recommendations regarding client needs to those programs serving his or her clients.
• Assists clients with community referrals.
• Participates in on-call assignment as scheduled to provide 24 hour on-call assistance to AFC home staff and providers for after-hour client emergencies.
• Maintains direct services hours of 80 hours per month.  
• Participates in Agency in-services, case conferences, and other meetings as assigned.
• When appropriate, completes other assigned responsibilities in a reasonable established timeframe, with quality expectations.

EDUCATION AND EXPERIENCE

• Bachelor's degree in social work from an accredited college or university required.
• Preferred 2 years experience in working with the mentally ill population.

Credentialing, Licensure – Must be eligible for Social Work license with the State of Michigan.  While meeting eligibility for license, staff will participate in supervision to monitor and validate work.   

SKILLS AND ABILITIES

• Excellent communication skills, both verbal and written,
• Ability to establish professional working relationships with all staff.
• Appropriately articulates the view of the agency when networking in the community.
• Demonstrates knowledge of Agency and community resources available to assist clients during crises.
• Demonstrates knowledge of community resources.
• Works as part of a treatment team to facilitate efficient operation of the program and client services.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Possession of a valid Michigan Driver's License with a good driving record.
• Access to a private vehicle for day-to-day job performance, when needed.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.