Job Description\n\n Position Summary \n \nThe Senior Business Systems Analyst is responsible for implementing projects and managing the production support of the Manufacturing, and Quality applications in Oracle E-Business Suite. He/she will be working is proficient in project management as it relates to ICU Medical business and Manufacturing application projects, enhancements, and minor break/fix with the Business to document requirements and assisting in the development of designs for new implementations. The role requires in-depth knowledge of internal business and processes, including Inventory, BOM, WIP and EAM. This position will interface with various departments including Engineering, Manufacturing, Operations, Planning, Purchasing, Quality, and Customer Service.\n \nEssential Duties & Responsibilities\n \n \n * Provide application support to users at global manufacturing, service, and warehouse locations and maintain existing applications \n * Lead and manage the application support including working with Oracle Support, External Service Providers and System Integrators to resolve application issues \n * Manage the application support and enhancement requests queue logged in the Service Desk application, ServiceNow, for Manufacturing and Quality applications. This will require conducting meetings with the business stakeholders, prioritizing requests, and driving resolution of the issues and requests \n * Manage and support the Change Control process for application issues. \n * Implement new and enhancement projects from initiation to implementation phase including gathering requirements, writing functional design documents, communicating requirements to technical team members, writing test scripts, implementing, and training end users and IT support staff \n * Work on all areas of E-Business suite including Bills of Material, Work-in-Process, Inventory, Planning and Scheduling, Procurement, Quality, Enterprise Asset Maintenance and Supply Chain \n * Work on or support key processes and elements including work in process, manufacturing execution, bills of material, routers, planning and scheduling, inventory replenishment, serial-level transactions, purchase order processes, requisition/PO approval process, internal order/sales order process, receiving processes against POs/internal orders/inter-org shipments, outside processing, integration with outsourced warehouses, consigned inventory, incoming/in-process quality etc. \n * Identify process improvements and work with business partners effectively to implement change \n * Guide internal/external teams in developing reports, customizations, interfaces and extensions for Oracle applications \n * Act as a liaison between business users and other technical resources, including ICU IT Infrastructure/Operations team members, and external service providers \n * Support and enhance Oracle Applications interfaces integrated with non-Oracle systems including MES \n * Create functional design, and perform application configuration \n * Drive test planning and execution \n * Train site application support teams in Oracle E-Business \n * Assist end users with day-to-day applications troubleshooting and end user questions \n * Participate in 24/7 department on-call program \n * Work on special projects as assigned \n * Serve as liaison between technology and business end-users. \n * Identify, assess, and document business requirements, recommending business priorities and advising business on options, risks and costs versus benefits of various solutions. \n * Triage incidents/problems with Procurement systems as they arise (as Tier II/III support), Problem-solving and analytical abilities to identify and resolve issues within Oracle EBS and either manage or directly perform enhancements/fixes to provide resolution satisfactory to our business partners. \nKnowledge & Skills\n \n \n * Able to collaborate with Business leaders and IT, as well as being able to operate comfortably at all levels of the organization \n * Excellent documentation skills; methodological experience with Oracle AIM, Agile-Scrum, and/or similar methodologies \n * Deep knowledge of manufacturing processes in Oracle E-Business Suite, preferably in a Federally Regulated Medical Device industry \n * Good knowledge of incoming, in-process, and customer quality processes in Oracle E-Business Suite is highly preferred \n * SQL query knowledge: identify the tables and write basic queries to support the issues. \n * Demonstrate proactive business judgment and decision making skills; past results are indicative of consistently providing sound and effective business decisions \n * Strong customer service skills \n * Excellent verbal and written communication skills \n * Strong analytical and problem solving skills \n * Excellent collaboration skills and able to work in a team environment \n * Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously \nMinimum Qualifications, Education & Experience \n \n \n * Must be at least 18 years of age \n * Bachelor's degree from an accredited college or university in Computer Science, Information Systems, or related equivalent IT field \n * 10+ years' experience in Oracle E-Business manufacturing applications with at least 7+ years in R12 required \n * Experience in MES systems preferred \n * Experience with Oracle Quality Module is highly preferred \n * 7+ years' of experience working with Oracle Manufacturing applications as a Business Analyst and/or Business Systems Analyst \n * Knowledge/experience with using Oracle Application Tables, SQL, PL/SQL preferred \n * 5+ years' of experience supporting Oracle E-Business applications \n * 5+ years' of experience in implementing Oracle E-Business manufacturing applications \n * Bi-lingual in English and Spanish preferred \nWork Environment\n \n \n * This is largely a sedentary role. \n * This job operates in a professional office environment and routinely uses standard office equipment. \n * Typically requires travel less than 5% of the time \n\nAbout Us\n\nICU Medical has consistently provided you with clinical innovations that help solve real-world challenges.\n \nWith the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.\n \nWe're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you:\n \n * Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization. \n * The industry's broadest IV smart pump of To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjg1MTgxLjEyMjQ4QGljdW1lZGNvbXAuYXBsaXRyYWsuY29t
