GENERAL SUMMARY:
The Implementation and Adoption Specialist is responsible for participating in implementation, testing, training, documentation and support of clinical and business electronic health record systems. Under the direction of leadership personnel, they work with customers to adopt and utilize IT applications in an efficient manner.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Work with diverse groups to fully utilize clinical/business applications and corresponding reporting systems within the ambulatory setting.
Provide at the elbow support for system software.
Teach end users both individually and in a classroom setting.
Coordinate with both internal and external resources for timely problem resolution.
Update and maintain documentation related to educational curriculum, workflow best practices, and data standardization.
Participates on an on-call rotation that extends to off-shift hours.
Build skills with clinical/business applications.
Assists in implementations to include current/future workflow assessment, collection of data and provision of go-live support.
Understands and adheres to Henry Ford Health's compliance standards as they appear in Henry Ford's Corporate Compliance Plan, Code of Conduct, Conflict of Interest Policy and any policies or procedures that pertain to specific job duties or departmental operations.
Keeps abreast of all pertinent federal, state and Henry Ford regulations, laws and policies as they presently exist and as they change or are modified.
Ensures that all staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.
EDUCATION/EXPERIENCE REQUIRED:
Associate degree or 2 years of college experience, OR more than 4 years of experience in a physician practice, clinical setting or medical billing environment may be considered in lieu of college.
One (1) year of professional experience in Information Technology, or in a medical office setting, or medical billing required.
Additional Information
Organization: Corporate Services
Department: JCMR
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan's largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more athenryford.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.