By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
We are currently seeking Full Time Healthcare Product Senior Manager This is a work from home position. This position is open to qualified candidates located within the continental United States. You must have a clinical background in an acute care setting or an EMS setting.
WHAT YOU NEED TO KNOW (Job Overview):
The Healthcare Product Senior Manager pursues solutions to problems with the best user experience and strongest market impact that produces value for the customer and the American Red Cross. This role connects customer needs with business goals to produce products and services that (a) address important unmet needs or (b) address met needs better than competitors. Product Managers are responsible for thinking about what users need from the product, what their experience is like, and how it could be more valuable to them. This role considers the business strategy, the execution, and the content direction. Product Managers focus on evolving or creating new or complementary products or features to address customer needs as expectations change, competitors catch-up, and markets reshape.
Working with the Director, Healthcare Product Management, the Healthcare Product Senior Manager is responsible for managing the entire product management lifecycle for Red Cross Training Services Healthcare products including leading go-to-market activities for initial product introduction, evaluating product performance, gaining product acceptance and managing the product roadmap.
The Senior Manager faciliates the entire product management process ultimately delivering high-quality programs in line with market needs and the Voice of the Customer (VoC). This includes, but is not limited to, working with product management, product marketing management, marketing, customer service, service delivery and sales teams along with external partners to establish product requirements; identifying product resource needs to meet product requirements; and managing the relationship with Product Development while coordinating with internal and external stakeholders to ensure product requirements - including quality and delivery timing - are met. The Healthcare Product Senior Manager is responsible for understanding market dynamics, technology, and industry best practices as inputs to creating industry-leading programs and services.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Focus on product management, not product development
Develop comprehensive go-to-market plans for every product
Define, document, prioritize, and communicate business requirements throughout all stages of product lifecycle
Author requirements documents (focusing on business requirements) including a definition of a minimally viable product (MVP), collaborating with product development to come-up with high-level cost estimates
Lead program acceptance efforts in order to gain approvals from state and regional regulatory bodies as well as health system.
Manage the product roadmap across the healthcare and emergency medical services (EMS) segments, outlining what new features or products will be introduced, when, and at what price
Have direct and frequent contact with actual users and customers ensuring the Voice of the Customer (VoC) informs product decisions and strategy
Gather input and ideas from sales, marketing, and customer success as part of a customer feedback system,
Represent the customer and their requirements internally by answering customer-oriented questions and writing detailed user stories and requirements that capture what a user does, needs to do, or wishes to do
Manage P&L for healthcare products including tracking of financial performance
Identifying market opportunities and developing new product business cases
Analyze information and formulate product solutions and strategies that are presented and refined in collaboration with product development
Explain and effectively communicate the context and vision for new or revised products or features to the people who build them (product development) and the people who sell them (marketing, sales)
Determine appropriate timeline for each project; evaluate scope of work and ideal market release timing to ensure realistic product roadmaps
Enable effective product launches and ensure full understanding of the value proposition across the entire organization
Measure ongoing product... For full info follow application link.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
