Job Title: Part-Time Customer Service Associate
Location: Zimmerman Insurance Agency Inc., Shepherd, Michigan
Wage: $15-$25/hour (depending on experience)
Schedule: Part-Time (Potential to transition to Full-Time with benefits)
Job Summary:
Zimmerman Insurance Agency Inc. is seeking a friendly, detail-oriented Customer Service Associate to join our team. This part-time position is ideal for someone who enjoys helping others, is comfortable with computers, and is looking to grow within a professional office environment.
Key Responsibilities:
- Answer incoming phone calls and direct inquiries appropriately
- Look up and provide billing information to clients
- Greet and assist walk-in customers with professionalism and courtesy
- Perform general computer-based tasks and data entry
- Support office staff with additional administrative duties as needed
Qualifications:
- High School Diploma or GED required
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new systems
- Dependable, organized, and customer-focused
- Previous office or customer service experience is a plus, but not required
Benefits:
- Opportunity to grow into a full-time position with benefits
- Supportive and team-oriented work environment
- On-the-job training provided
