Now Hiring: Universal Advisor - Luxury Automotive Call Center
Start Date: August 11, 2025
Interview Window: July 17-24, 2025
Are you a natural problem solver with a passion for delivering exceptional customer experiences? Join a team that supports one of the world's most prestigious luxury automotive brands!
About the Role:
As a Universal Advisor, you'll be the voice of a luxury automotive brand, assisting customers across multiple communication platforms. From technical troubleshooting to empathetic support, you'll ensure every interaction reflects the premium quality of the brand.
Schedule & Flexibility:
Availability Required:
Monday-Friday: 8:00 AM - 12:00 AM EST
- Saturday & Sunday: 12:00 PM - 9:00 PM EST
Shift Bids: Every 3 months
Note: You won't work 6 days a week, but flexibility across all hours is essential due to rotating shifts and shift swaps.
What You'll Do:
Deliver white-glove service to luxury automotive customers
Troubleshoot technical issues related to vehicle connectivity, infotainment systems, Wi-Fi, and mobile apps
Handle cases with empathy, urgency, and creativity
Collaborate with team leaders and senior advisors to ensure seamless case resolution
Contribute to a vibrant, customer-first team culture
What We're Looking For:
Excellent communication and problem-solving skills
Ability to thrive in a fast-paced, structured environment
Tech-savvy with a knack for troubleshooting
Bachelor's degree preferred, but not required
Compensation & Perks:
Base Pay: $20/hour
Shift Premium: +$2/hour after 11:00 AM
Weekly Pay
PTO + Full Benefits
Career Growth: Advancement opportunities within a Fortune 100 company
Raises available while on long-term contract
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Warren,MI.
Application Deadline
This position is anticipated to close on Jul 17, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
