Description We are looking for a dedicated and personable Front Desk Coordinator to join our team on a contract basis in Hudsonville, Michigan. In this role, you will serve as the first point of contact for customers, ensuring a welcoming and detail-oriented environment. This position requires strong multitasking abilities, excellent communication skills, and a commitment to delivering exceptional customer service.
Responsibilities:
Welcome and assist walk-in customers, addressing inquiries and providing detailed information about products and services.
Ensure the front desk area remains clean, organized, and presentable at all times.
Process customer orders, handle payments, and operate the cash register accurately.
Manage incoming and outgoing mail and packages efficiently.
Perform data entry tasks, maintaining accurate and up-to-date records.
Assist in generating reports and managing customer databases.
Provide clerical support to other departments as needed to ensure smooth operations.
Resolve customer issues promptly and effectively, maintaining a high level of service.
Answer and direct calls using a multi-line phone system, ensuring effective communication.
Support administrative tasks to facilitate daily operations. Requirements - Proven experience in customer service or administrative roles.
Strong organizational skills with exceptional attention to detail.
Proficiency in handling multi-line phone systems and inbound calls.
Familiarity with data entry processes and office computer systems.
Excellent verbal and written communication skills.
Ability to manage multiple tasks efficiently in a dynamic, fast-paced environment.
Knowledge of receptionist or concierge duties is highly preferred.
An attentive and approachable demeanor with a focus on customer satisfaction. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
