Company description
Hi there! We're Razorfish. We've been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What's different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.
Overview
The Senior Account Executive plays a key role in supporting both day-to-day client communications and the successful execution of creative projects. This individual will manage tracks of work, while also supporting Account Leads on larger initiatives and processes-ensuring our creative delivery process is followed through to completion. You should be self-directed, solution-oriented, and confident in influencing team actions to meet both internal expectations and client satisfaction. You will be expected to manage multiple workstreams, maintain strong internal and external relationships, and contribute to high-quality creative and strategic deliverables.
Responsibilities
Client & Project Leadership
Serve as the primary internal day-to-day contact across assigned projects, working closely and proactively to ensure continuous alignment between client needs and agency contributions
Schedule and participate in client briefings, meetings and presentations as necessary, and assist client leaders with follow up
Manage email communication with clients on specific projects, tasks or requests
Act as a brand steward, with an understanding of the brand's positioning and visual identity
Review client deliverables for brand and strategic alignment, consistency, and completeness across all feedback rounds
Clearly and professionally articulate feedback, timelines, and deliverable expectations to internal teams
Manage multiple workstreams (2-4 project types concurrently), ensuring deadlines are met and quality standards are upheld
Proactively identify and address smaller client issues or project escalations in collaboration with Delivery and Account Leadership
Internal Collaboration & Communication
Partner closely with Delivery and Creative teams to ensure accurate tracking of deliverables, timelines, and progress updates
Coordinate internal communications such as status documents, meeting notes, and feedback summaries
Proactively bring in senior team members when additional support or escalation is needed
Drive momentum on assigned projects by ensuring accountability, clarity of roles, and timely execution
Informing/collaborating with the Analytics team to inform of creative updates
Process Ownership & Operational Support
Manage core client service processes for the account, including:
Coordination with business affairs on creative talent rights and renewals tracking
Support the creative trafficking process; supporting delivery in the handoff of creative assets to the media team and internal creative rotation documents
Transferring and organizing client feedback for internal use
Maintain organizational systems that enable seamless collaboration and delivery across departments
Qualifications
3+ years of experience including leading digital projects across multiple channels in a digital or advertising agency
Ability to solve problems and build strong rapport with teams to achieve desired outcomes
Self-starter who takes initiative to identify opportunity areas, offer solutions and act on them
High attention to detail and strong time management and organizational skills
Exceptional written and verbal communication skills
Flexible and adaptable to evolving situations and needs
Ability to build and nurture successful relationships with clients, internal teams, and other stakeholders
Microsoft Office experience (Excel, Outlook and PowerPoint)
Automotive experience preferred, but not required
Additional information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $59,850 - $70,900 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/8/2025.
