Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence".
thyssenkrupp Materials NA is a subsidiary of the internationally operating thyssenkrupp Group. Headquartered in Southfield, Michigan, thyssenkrupp Materials NA is a leading provider of production materials and integrated service solutions with almost 2,900 employees and more than 95 locations in North America. With annual sales of $2.9 billion, the company is focused on value-added processing and distribution of a full line of aluminum, stainless, copper, brass, specialty metals, steel, and plastics products. Supply chain management, transportation and logistics, and production support outsourcing solutions are among the many services provided to customers. Business units include Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico.
Your responsibilities
Job Summary
This position is Level I and II support and HR transaction maintenance for our Workday HCM system for all tkmNA companies across the US and Canada. The position provides cross-functional support to HR Business Partners, Benefits, Finance, and Information Technology in projects related to HR/Payroll process improvement, compliance, and audit requirements. Provides coordination and support for a specific set of assigned HR programs and initiatives. This position will provide front-line support to employees, monitor Workday business processes, and resolve HR Ops service requests.Job Description
Customer Support / Administrative
Troubleshoot, triage, resolve HR service requests via phone, text, email, Help Case ticket and ensure accurate resolution within established SLAs.
Provide support to HR users, employees, and managers with HR master data transactions in various Workday modules.
Maintain and update HR Operations Team Knowledge Base and Workday Help Articles.
Mail handling for Corporate HR Team.
HR Programs
Manage and/or support various HR Programs including Tuition Reimbursement, Employee Recognition Awards, and Document Management.
Manage and/or support unemployment administration and WOTC including audit reports and process compliance.
Support personnel file requests from employees, HR Leadership, Legal, and Compliance.
Workday Process Administrator
Provide support for Workday business processes, including researching and resolving functional Workday problems, unexpected results, or process issues.
Manage daily tasks for HR Administrator security group, including reviewing business processes for accuracy and policy compliance.
Conduct regular data audits and partner with HR Business Partners to ensure data accuracy and drive process completion.
Support ongoing Workday implementation, optimization, and adoption. Assist in testing new solutions.
Knowledge, Skills, and Abilities
Strong attention to detail, process orientation, and quality of work.
Ability to manage data for complex organization with variances in pay rules, state requirements, and union rules.
Ability to work effectively in a high-volume, fast-paced HR Operations environment.
Clear and concise written and verbal communication skills.
Ability to manage multiple projects with competing deadlines.
Experience with using logic and proven methodologies to solve difficult problems with effective solutions.
Discipline to work with highly confidential information and ability to critically analyze data input/output for accuracy and effectiveness.
Proficient in Microsoft Office applications, particularly with MS Excel.
Education and Experience
Bachelor's degree in Human Resources, Business Administration or related field
1-3 years' of experience working within a corporate/centralized HRIS department and has a good understanding of HR practices, reporting and analytics needs
Benefits Overview
We offer competitive company benefits to eligible positions, such as :
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees,... For full info follow application link.
thyssenkrupp Materials NA Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us at [email protected]
