Job Summary:
The Hotel Housekeeper is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and laundry facilities. This role ensures that guests experience a clean, comfortable, and welcoming environment throughout their stay.
Key Responsibilities:
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Clean and sanitize guest rooms, bathrooms, and common areas according to hotel standards.
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Change linens, make beds, and replace towels and toiletries.
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Dust and polish furniture, vacuum carpets, and mop floors.
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Replenish room amenities, including soaps, shampoos, and refreshments.
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Dispose of trash and empty wastebaskets in guest rooms and public areas.
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Report any maintenance issues or safety hazards to the supervisor.
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Follow all health and safety regulations, including proper handling of cleaning chemicals.
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Ensure lost and found items are properly logged and stored.
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Respond to guest requests promptly and professionally.
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Maintain housekeeping carts, storage areas, and equipment in a clean and organized manner.
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Assist with laundry duties as needed.
Qualifications & Skills:
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Previous housekeeping experience in a hotel or similar setting preferred.
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Ability to follow instructions and work independently with minimal supervision.
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Strong attention to detail and high standards for cleanliness.
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Good time management skills and ability to meet deadlines.
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Physical stamina to perform cleaning tasks, including lifting, bending, and standing for long periods.
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Excellent customer service skills and a positive attitude.
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Ability to work flexible hours, including weekends and holidays.
Work Environment:
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Frequent standing, bending, reaching, and lifting.
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Exposure to cleaning chemicals and varying room conditions.
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Fast-paced environment with time-sensitive cleaning schedules.
