Enter medication refill/request per department guidelines.
Diagnostic:
· Collect and process specimens.
· Perform CLIA-waived tests.
· Perform electrocardiography, respiratory and other testing based on department needs.
· Perform phlebotomy, including venipuncture and capillary puncture.
Consultation:
· Serve as a liaison between patients and medical staff in the event of problems or complaints.
· Schedule, coordinate, and monitor appointments.
· Schedule outpatient procedures.
· Apply third party and managed care policies, procedures, and guidelines.
· Obtain insurance pre-authorizations.
· Enters referrals for provider sign off.
Quality Assurance:
· Participate in departmental/divisional Quality Assessment and Quality Improvement Programs.
· Practice Standard Precautions, including hand washing and disposal of biohazardous materials.
· Apply principles of aseptic and sterile technique.
· Clean instruments and equipment per policies and procedures.
· Comply with all HFHS and departmental specific safety standards.
· Maintain compliance with regulatory standards regarding practice, environment, and documentation.
Instruction:
· Function as a health care advocate to meet individual's needs.
· Educate individuals in office policies and procedures.
· Educate the patient within the scope of practice and as directed by supervising physician in health maintenance, disease prevention, and compliance with patient's treatment plan.
· dentify community resources for health maintenance and disease prevention to meet individual patient needs.
Other:
· Uphold goals, policies, procedures, and expectations of Henry Ford Health.
· Support the mission, vision, and values of Henry Ford Health.
· Maintain examination/treatment rooms, including inventory of supplies and equipment.
· Maintain core and applicable specialty competencies as defined by Henry Ford Health.
· Other duties as assigned within scope of practice.
EDUCATION/EXPERIENCE REQUIRED:
High school diploma or G.E.D. equivalent.
Basic computer knowledge and keyboarding skills preferred.
Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
Ability to problem-solve preferred.
Possess effective interpersonal and communication skills preferred.
EPIC (Electronic Medical Record) experience preferred.
Additional Requirements:
- Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum).
OR
- Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years.
OR
- Current Professionally Recognized Medical Assistant Certification with a minimum of five (5) years of experience in clinical medical assisting.
OR
- Licensed Practical Nurse (LPN).
OR
- Licensed Paramedic/Emergency Medical Technician (EMT) with at least one-year clinical experience in clinical medical setting within the past five (5) years.
OR
- Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.
CERTIFICATIONS/LICENSURES REQUIRED:
Current BLS-C upon hire or successful completion by end of orientation
PHYSICAL DEMANDS/WORKING CONDITIONS:
· Works in a patient care setting with possible exposure to communicable diseases.
· Manual dexterity required to complete performance of duties. Walks, stands, stoops, a nd may require some heavy lifting of patients and/or equipment.