About MRM:
MRM creatively engineers total human experiences. Through purposeful, dynamic intersections between strategy, creative, technology and data sciences, MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity— all to the service of helping businesses grow meaningful relationships with people. MRM has 35-plus offices across North America, Latin America, Europe, the Middle East and Asia Pacific.
At MRM, we value a culture in which all people are treated with dignity, fairness and respect. We’re committed to fostering a positive environment free from harassment and discrimination. We empower individuals to take action and be creative when solving problems. And we expect self-awareness and accountability from team members at all levels of the organization. This is much more than a statement – it’s in the act of living our daily lives.
MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.
MRM is looking for an ACCOUNT EXECUTIVE to join their team! As an Account Executive, you will be responsible for monitoring and guiding the execution of all work that is delivered from the agency. You will provide excellent client service, applying the agency’s best resources and effectively managing people across departments to ensure that programs are flawlessly executed on-time and on-budget.
RESPONSIBILITIES:
- Manage the execution of multi-channel marketing and advertising communications programs that can include email, direct mail, digital, web, event, collateral and other marketing communications.
- Write creative briefs/work orders for projects and run project/creative kick off meetings
- Manage creative development of multiple projects with many versions
- Assist Supervisor with strategy development
- Assist in creating presentations, POV’s, test planning, etc.
- Develop strong, trusting relationships with internal teams and clients
- Ensure flawless execution of projects
- Coordinate with print producer or project manager to develop schedules. Partner with print producer/project manager during the production phase of a project.
- Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with Account Supervisor
- Develop rapport and partnering relationship with key clients. Build the relationship by demonstrating genuine sense of responsibility for the success of the business
- Manages project estimates to ensure projects stay on budget. Assist supervisors with accruals or budget reporting as needed.
- Involved in program level strategy planning/development
- Develop deeper understanding of the client’s business and the automotive environment by actively learning business, products and competitive environment. Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
- Writes presentations, POV’s, test plans and recommendations for projects
- Presents creative and ideas to clients
- Assist Supervisor on putting together presentation decks
- Understand fast past nature of business and positively respond to last minute client requests
- Sufficient presence to be respected by clients and internally
REQUIRED SKILLS
EDUCATION/EXPERIENCE:
- University degree (ideally in marketing / business studies)
- Ideally 1+ years of experience in agency environment in a client service role.
- Proficient in Word, PowerPoint, and Excel
- Ability to work under pressure, meet deadlines across multiple projects and display strong organizational skills
- Ability to transfer knowledge from project-to-project
- Well organized
- Shows initiative and desire to learn
- Handles assigned work requests in efficient, timely manner
- Has strong client relationship experience
- Can successfully complete projects without assistance
- Understanding of KPIs and analytics
- Highly developed interpersonal and communication skills
- Use sound and logical judgment
- Displays strong problem-solving skills
- Strong client service orientation
- Demonstrated strong attention to detail
If you require accommodation for any part of the application or hiring process, please submit your request through one of the following methods listed below:
- a) Dedicated E-mail – [email protected]
- b) US Mail – 360 W. Maple Birmingham, MI 48009
c) Dedicated Phone – 248-203-8000
