Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence".
thyssenkrupp Materials NA is a subsidiary of the internationally operating thyssenkrupp Group. Headquartered in Southfield, Michigan, thyssenkrupp Materials NA is a leading provider of production materials and integrated service solutions with almost 2,900 employees and more than 95 locations in North America. With annual sales of $2.9 billion, the company is focused on value-added processing and distribution of a full line of aluminum, stainless, copper, brass, specialty metals, steel, and plastics products. Supply chain management, transportation and logistics, and production support outsourcing solutions are among the many services provided to customers. Business units include Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico.
Your responsibilities
Job Summary
This role will provide guidance, instruction, direction and leadership to a group of individuals (the team) for the purpose of achieving a key result or group of The SAP Center of Excellence (CoE) AMS Coordinator Team Lead oversees the instruction, direction, guidance and leadership of the SAP CoE group/team AMS partners for the purpose of achieving a key result or group of aligned results.
The AMS Delivery Team Lead is a key role within the group with the responsibility of measuring and group achievement of the key performance indicators (KPIs) for the SAP CoE. The Team Lead monitors the quantitative and qualitative achievements of the AMS team and reports results to the IT Leadership team.
The team leader serves as a mentor to the AMS partner team members, assists with on-boarding new AMS team members, ensuring continuous process improvements and acts as a subject matter expert (SME) to the AMS team. This position requires a combination of business acumen, SAP system knowledge and leadership skills to succeed.Job Description
Key Accountabilities
Team Leader Responsibilities
A team leader isa person who provides guidance, instruction, direction and leadership to the SAP CoE group/team AMS partner team members for the purpose of achieving a key result or group of aligned results
The team leader monitors the quantitative and qualitative achievements of the AMS team and reports results to the IT Leadership team
Managing the relationships with all tkMNA AMS Partners for the tkMNA SAP Template
Serves as a mentor to AMS partner team members within the SAP CoE
Mentor to members within the team, acts as a SME representing the team
Serves as an escalation point for team members
Ensures team and individuals within the team are meeting their respective KPIs
Recommends continuous process improvements for the team
Assist with on-boarding and training of new AMS team members on tkMNA SAP business and system processes
Develop and maintain relationships locally and globally
Requirement to take continuous leadership training
SAP ECC Run and Build AMS Support Key Accountabilities
Develop cross functional knowledge to enable successful run and build activities supporting tkMNA's SAP Template
Local and global processes, cross functional knowledge with core competencies in support, configuration, and development for the tkMNA SAP modules
Recommend improvements, provide solutions, and understand the complexities of the tk business
Provides direction, continuous training, and process improvements for the SAP AMS Team
Ensure workload balance for the SAP AMS Team
Ability to manage/direct a team consisting of a mix tkMNA employees, external partners, offshore and near shore resources
Ability to maintain the required support level across the tkMNA organization
Coordinate the team members in their daily duties and facilitate exemplary customer service culture in team members
Serve as the Major Incident Manager for SAP Template critical outages/issues
Providing input on process gaps, user requirements, efficiencies, value-add and contributing to the overall goals to projects
Ensuring the SAP AMS Team are assigned as required to projects and meeting their project goals/deadlines
Ensuring project quality gates, documentation standards and project phases are being conducted consistently and efficiently by the SAP AMS Team
SAP S/4 HANA Key Accountabilities
ERP roadmap project team member
Next generation ERP project team member; plan, build, test, train and implement new ERP technologies across tkMNA... For full info follow application link.
thyssenkrupp Materials NA Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us at [email protected]
