Job Details
Level
Experienced
Job Location
615 - Zeeland, MI
Position Type
Full Time
Education Level
Not Specified Job Shift
1st shift
Job Category
Sales
Sales Service Specialist LEED
Plascore has an opening for aSales Service Specialist to be a part of the Cleanrooms team in our Panels business unit. The Sales Service Specialist will determine customer needs, coordinate with internal departments, and ensure that customer requirements are met. This individual will be the LEED certified consultant to the sales service team and help the team do submittals and answer difficult questions (EHS / LEED).
***SIGN ON BONUS***
$1200 FOR THIS ROLE ONLY.
$100 EVERY 30 DAYS YOU WORK UNTIL YOU REACH $1200.
Key Responsibilities:
Answer customer inquiries in a prompt, professional manner.
Determine needs of customer and recommend products. Seeks out other internal resources when needed.
Supports customers in solving application problems and other complicated problems.
Oversees and ensures that large projects are complete, accurate and ship in a timely manner.
Creates pricing for complex jobs (including but not limited to takeoffs)
Monitors and assigns work to other Sales Service Specialists. Provides one-on-one technical training, explains tasks, and assists in the solutions of problems.
Perform selling with follow-up and value selling.
Receives and enters orders into computer and provides work orders to production.
Interfaces with design engineers on quality and maintenance problems.
Has knowledge of product line, prices, and delivery times.
Determines standard pricing from price list. Confers with sales reps or supervisor to obtain special order pricing.
Types quote including specifications of the job.
Develops and maintains a current mailing list of potential and existing customers. Provides samples and literature to customers upon request.
Provide the customer with the best value including Cost, Quality and Delivery.
Participate in improving our products, processes, equipment, and methods.
Handle internal and external questions in a prompt, professional manner.
Maintains a clean and safe work environment at all times.
Continually look for ways to improve job efficiency and performance.
Train and lead team on LEED certified best practices and compliance
Performs all reasonably related duties as assigned.
Qualifications:
Five to seven years of progressively more responsible experience helpful
Associate's degree in technical or engineering discipline, construction management, or architectural technology preferred
Experience with AutoCAD 2D
ERP and project management software skills preferred
LEED certification preferred, or actively seeking LEED certification
Must be able to work well independently and be self-directed
Excellent written, verbal communication and interpersonal skills
Good math and analytical skills
Plascore is an established global manufacturer of honeycomb core, composite structures, and cleanrooms. Plascore's light weight, industrial strength, honeycomb technology is utilized for a multitude of applications within the aerospace, automotive and marine industries. Plascore is an employee driven organization, fueled by professional teams with dedicated years of service to manufacturing.
Additional Requirements:
Must be eligible to work on programs subject to ITAR Regulations. Therefore, candidates must be a U.S. Citizen or a U.S. Permanent Resident ('Green Card').
Plascore Benefits:
Bonus Programs
$1,200 Employee Referral Bonus - Paid in monthly increments.
Quarterly Bonus- based on business unit metrics
Health Benefits
Health Insurance (Medical, Dental, Vision) with Flex Spending or Health Savings Accounts
Free high-deductible health plan for employee only coverage.
New Hires are eligible for health insurance benefits on day one!
Company provided short-term and long-term disability coverage
Employee Assistance Program- including legal & professional counseling services
Paid Time Off
Paid and unpaid vacation totaling 6 weeks (years of service determines paid portion)
8-week paid sabbatical for every 10 years of service
Paid Holidays
Parental Leave
401(K) & Roth 401(K)
50% match up to 6% for all participating employees.
Educational Support
Tuition Reimbursement for job-related and certificate programs
Dependent scholarship to cover up to 100% of tuition cost for child dependents
Use of training grants like GoingPro to allow for professional development
Childcare
Flex Spending Account for childcare
Tri-Share childcare program (2/3 of childcare costs covered)
Company Events
Annual company picnic
Annual golf outing
Annual holiday party
Other Perks
White-Caps baseball ticket raffles
Discounts available at: MVP Athletic Club, Stellantis, Bedslide, Enterprise rentals, RX Optical
Clean work environment
Smooth pace of work
Family owned and operated.
Security of work for an established, growing company that serves a diverse customer base.
Bi-Weekly Pay
We are an EEO employer dedicated to workforce diversity.
