Job Summary
The Surety Senior Account Underwriter is responsible for marketing, underwriting, processing and servicing surety business as assigned or within a defined territory. They develop and underwrite profitable surety business by visiting assigned agencies or services offices and serve as subject matter expert, working with other bond personnel on selected contract accounts, including various financial and workload analysis. The role serves as underwriting contact for agency personnel by responding to agent inquiries, assisting in the development and delivery of agency training, monitoring compliance objectives, and supporting decision making on acceptance or decline of bonds within established authority.
Job Responsibilities
Handles the responsibility for marketing, underwriting, processing, and servicing surety business within a defined territory.
Provides guidance on the underwriting process while collecting all necessary information for new and existing bond contracts, contacting the client or broker if necessary and drawing up a legal and financial analysis of the file to deciding on this proposition or submitting it to the competent decision level.
Makes timely and competent decisions on acceptance or declination of bonds within established authority.
Submits/makes recommendations for approval of assigned risks more than authority.
Visits agencies or service offices to develop and underwrite profitable business or assist in resolving problems.
Communicates effectively and builds relationships with agents, agency clients, other Service Office and Home Office personnel on all business-related situations.
Provides technical assistance to leader on selected accounts, including financial analysis, conducting inquiries and verifications, transmittal of information, and requests for approval.
Assists in training activities related to underwriting, marketing, and processing surety business for less experienced bond personnel.
Meets or exceeds goals and standards by ensuring accuracy, completeness, and procedural consistency of assigned files and the operation of reporting, processing and filing systems for all bonds produced by assigned agents or service offices.
Works closely with Surety Lead Account Managers and continue skill development, implements best practices, and makes decisions regarding underwriting, processing and service.
Develops knowledge of local markets and creates and increases business contacts/ network in assigned market area.
Travels as often as needed including regular utilization of assigned fleet vehicle in order to cover assigned territory.
This may involve traveling on short notice or other daily driving duties as assigned.
Job Qualifications
3+ years of surety experience.
Bachelor's degree in related field and/or commensurate work experience.
Valid driver's license and a driving record that conforms to company standards.
Behavioral Competencies
State Surety License
Collaborates
Customer focus
Communicates effectively
Decision quality
Nimble learning
Technical Skills
Account Management
Knowledge of State Specific Underwriting Statues
Property and Casualty Underwriting
Insurance Industry Knowledge
Insurance Policies
Agency Management
Data Analysis and Reporting
Risk Management
Customer Service Management
Surety Underwriting
Business Planning
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
Westfield celebrates diversity and is committed to inclusion. All qualified applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.