GENERAL SUMMARY:
Under the guidance and direction of the Doctors of Optometry, responsible for demonstrating an understanding of the concepts used in Optometric care. Performs preliminary testing for comprehensive eye exams and contact lens care. Participates in a twelve (12) month specialized training program recognized by the Department of Labor (DOL) and receives experiential on-the-job training to prepare for the Certified Paraoptometric (CPO).
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Perform visual preliminary testing including but not limited to, these skill sets: auto-refraction, inter-ocular pressure, neutralizing prescription eyewear, blood pressure, visual acuity, motility testing, pupil assessment, confrontation fields, anterior chamber angle assessment, and dilation.
Apply critical thinking within the preliminary testing skills for the purpose of further testing needs. Applies anatomical and optics knowledge to care for the patient's visual needs.
Responsible to complete assigned online courses as scheduled.
Must sit for and receive notification of passing the Certified Paraoptometric (CPO) exam within 15 months of beginning the Optometric Assistant Apprentice program.
Responsible for accurate electronic medical record keeping.
Educate patients on contact lens handling, wearing schedule, and care.
Escort patients throughout the exam process and transfer authority to appropriate department.
Adhere to all compliance guidelines for all relative governing bodies.
EDUCATION/EXPERIENCE REQUIRED:
A high school diploma or GED
The ability to perform basic math skills
The ability to accurately enter information in electronic medical records
The ability to read and understand information presented in writing
The ability to listen and understand information, and the ability to communicate information so others will understand.
Previous patient care/customer service experience preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
Must complete the Optometric Assistant Apprenticeship Program recognized by the Department of Labor (DOL), test for and attain Certified Paraoptometric (CPO) with the timeframe designed in the Apprenticeship Program. Failure to attain and/or maintain certification will result in removal from the position.
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Henry Ford Health Customer Service Policy
Must practice the customer skills as provided through on-going training and in-services.
PHYSICAL DEMANDS/WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
Must be able to walk, bend and stand for extended periods of time.
Requires some local travel to Henry Ford OptimEyes locations using personal vehicle
Additional Information
Organization: Community Care Services
Department: HFO SS Training Dept
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .
Benefits
The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
