Description Job Summary The Creative Element Support Technician will be responsible for supporting both the Executive Asset and Production team. This role involves direct interaction with corporate executives, providing white-glove, on-site audiovisual and IT support, as well as delivering technical assistance, coordination and execution of various live and remote production projects to meet our client's communication needs. The ideal candidate must have a strong background in AV, be customer service oriented, demonstrate sound judgement, pays attention to details, be organized, work effectively both independently or collaboratively, exhibit patience, ensure thorough follow-up and be available to work flexible hours. Essential Duties and Responsibilities * Provides technical and audiovisual support to the executive leadership. * Provide assistance with presentations and audiovisual equipment for executive leadership events. * Set up and tear down audiovisual equipment to support event needs. * Conduct regular and routine maintenance on the audiovisual equipment in meeting spaces. * Create inventory lists of equipment, service records and documentation. * Coordinate with other teams in the organization to ensure software and equipment are compatible and up to date to corporate IT initiatives or upgrades. * Troubleshoot and resolve technical issues with audiovisual equipment, workstations, mobile devices, printers and other technology. * Offer technical assistance for live productions as directed by the on-site Producer/Director. * Provide assistance to the Director, Producer, Technical Director and other production personnel before, during and after live productions and webcasts with equipment preparation, operation, strike and cleanup. * Operation of audio-visual and production equipment at various locations. * Acting subject matter experts on studio best practices and components such as signal flow and teleprompting. * Work alongside the engineering group to implement and test changes to the studio environment. * Act and dress professionally and be comfortable working with the highest levels of an executive team. * Other production-related duties as assigned. Qualifications: * Ability to work with all levels of employees within the organization * Strong competency in Audiovisual technologies * Ability to keep sensitive information confidential. * Experience in live video production and/or broadcast. * The ability to remain calm under pressure. * Must possess a general understanding of video capture and editing workflows and demonstrate strong technical troubleshooting abilities. Preferred Qualifications: * High School Diploma or equivalent. * 2-4 Years AV - Studio Video Production field production experience. * 4 Year degree in Broadcast Production, Multi-Media, is a plus. * Experience in Audiovisual control systems (Teams) * Experience with Microsoft Office O365 * 3-5 years of audiovisual and presentation experience * This position requires a candidate with the ability to make decisions to support the changing needs of executive leadership. They need to adapt and execute a quick recovery from direction change and technology failures. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and will require the individual to drive to client sites. Physical Requirements * Must be able to lift or move up to 50lbs. Direct Reports * No Direct Report for this Role Work Hours * Typical work week is 40 hours Monday - Friday with the potential for approved overtime. * Flexibility to support events outside the normal Monday - Friday, 8 a.m. - 5 p.m. schedule | the role will entail early mornings, nights and potentially weekends and holidays. AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran ProtectedVEVRAA Federal Contractor Please check the appropriate statement: __________I am capable of performing the essential duties and responsibilities of this job. No accommodations are needed at this time. I understand if this changes, I will notify my supervisor in writing. __________I need the following accommodations to perform the essential duties and responsibilities of this job: _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ I have read and understand the above and have been given the opportunity to ask questions. _____________________________________________ _________________________ Employee Signature Date _____________________________________________ __________________________ Supervisor Signature Date
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