At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
The Medical Assistant/Phlebotomist at Oak Street Health plays a crucial role in delivering high-quality, community-based healthcare. This position involves working collaboratively within care teams to provide exceptional patient care, ensuring efficient patient flow, and assisting in various medical procedures and assessments. The role requires flexibility, attention to detail, and strong interpersonal skills to build relationships with patients and support their healthcare needs.
Responsibilities
- Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
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- Delivers an exceptional patient experience, and helps patients prepare for their provider visit
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- Obtains vital signs, chief complaint and reviews medications
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- Delivers patient screenings per protocols
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- Orders supplies and stocks exam rooms
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- Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
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- Ensures exam rooms are clean, safe, and ready for patient visits
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- Under direction of an RN, provider and/or protocol, provides telephonic support to patients
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- Assists providers, RNs or social workers with home based support for high risk members, as necessary
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- Under direction of an RN or Provider, offers MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
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- Performs waived laboratory testing
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- Schedules diagnostic testing
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- Applies or assists with application of durable medical equipment
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- Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
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- Participates in care team meetings to discuss patient care and clinic operations
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- Other duties, as assigned
Requirements
- CPR Certification required
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- Medical Assistant certification or registration
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- 3-5 years in a Medical Assistant role preferred
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- 2 or more years of experience working with geriatric patients
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- Phlebotomy Technician Certification preferred
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- Strong communication skills and customer service orientation
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- Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 - $35.29
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 11/12/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
