- Active Listening- Giving full attention to what other are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Speaking- Taking to others to convey information effectively
- Service Orientation- Actively looking for ways to help people.
- Reading Comprehension- Understanding written sentences and paragraphs in work related documents .
- Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses if alternative solutions, conclusions or approaches to problems.
- Persuassion- Persauding others to change their minds or behavior.
- Active Learning-Understanding the implications of new information for both current and future problem-solving and decision-making
- Monitoring- Monitoring/assessing performace of yourself, other individuals, or organizations to make improvemnts or take corrective action.
- Social Perceptiveness-being aware of other's reactions and understanding why they react as they do.
- Time Management- Managing one's own time and the time of other's.
