Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.
Are you a detail-oriented professional with a passion for accuracy and security? As a Vault Teller, you'll play a critical role in managing cash operations, balancing vault transactions, and ensuring branch efficiency. You'll work closely with the branch team, maintain compliance with vault procedures, and provide exceptional service by identifying financial opportunities for our members. If you thrive in a fast-paced environment, have strong cash-handling experience, and enjoy contributing to a team's success, we'd love to have you on board!
The Opportunity: Our Rochester branch is seeking a full time Vault Teller to join their team.
What You'll Do:
Balance vault and branch transactions.
Compliance with established vault processes.
Maintain branch operations log book and associated tasks.
Open cash box daily and work on the cash line.
Meet personal sales goals.
Approve transactions as authorized.
Assist co-workers with transactions and procedures, as requested.
Complete daily work accurately and in a timely manner.
Make decisions, when necessary, according to policy and procedure and within approved limit.
Provide superior service to members by actively promoting and communicating financial opportunities.
Refer interested members while maintaining quality standards.
Assist in the efficient operation of the cash area.
Maintain product knowledge to efficiently serve members.
Keep current on individual and team sales and service results.
Participate in the Branch Team Development program.
Support the organizational goals and values.
Saturday hours required.
Flexible work schedule; ability and willingness to work at any one of our branch offices.
Additional meeting and training times required; travel may be required.
What You'll Need:
High school diploma, or equivalent.
One year goal driven sales experience in a financial or retail environment.
Two years cash handling experience in a financial institution, preferred.
Financial institution vault experience required.
Exceptional analytical and problem-solving skills.
Excellent interpersonal skills including effective verbal and written communication.
Ability to move or lift up to 50 lbs., usually coin.
Computer literate.
Consistent positive, cooperative, self-motivated, courteous and professional attitude.
Demonstrated ability to multitask.
Demonstrated ability to function as a team player.
Ability to perform with minimum supervision.
What We Offer:
Monthly cash incentives for meeting performance goals
Employee bonus program
Paid lunch time
Employee referral payouts for recruiting your friends and family
Paid time off
Paid holidays (13 per year)
401k plan match, dollar for dollar up to 4%
401k additional employer contribution after one year at 5%
Tuition reimbursement / Education assistance
Medical, dental and vision insurance effective date of hire
Health savings account (HSA)
Flexible spending accounts for medical and dependent care expenses
Adoption assistance for qualified expenses maximum $10,000 per child
Wellness initiatives and reimbursements
Pre-paid legal services plan
Identity protection plan
Accident supplemental plan
Short- & long-term disability plans paid for by company
Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
Pet Insurance
Free financial planning assistance
Numerous fun employee events throughout the year
Volunteer and community engagement opportunities
Employee loan discounts (closed-end loans)
Discounts with local and national companies through DFCU Perks
Service / anniversary awards
Employee discounts for company logo wear
Recognition and awards for outstanding team and individual performance (branch and member service center employees)
Ongoing training opportunities
Leadership development program
Flexible scheduling for students
Equal Opportunity Employer / Disabled / Veterans
