Job Overview:
The IT Provisioning Intern plays a vital role in ensuring the smooth onboarding of new employees and supporting existing staff by preparing, configuring, and deploying IT equipment and software. You will support the lifecycle of IT assets, from receiving and setting up devices to updating inventory records. This position requires a detail-oriented individual with strong technical skills and a commitment to providing exceptional customer service.
Job Location:
MI, Ann Arbor Office
Job Responsibilities:
Receive, unbox, and inspect new IT equipment (laptops, desktops, mobile devices)
Configure and image devices according to established guidelines
Install and configure necessary software applications
Prepare and ship equipment to new hires or other departments
Update asset tracking systems with accurate and up-to-date information
Maintain a clean and organized work environment
Document all procedures and activities accurately
Comply with all company policies and procedures
Job Requirements:
High school diploma or equivalent
Minimum 2 years of experience in a related IT support role (or equivalent technical experience) or the completion of 2 years of IT-related college coursework
Excellent understanding of computer hardware and software
Experience with operating systems (Windows, macOS) preferred
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Excellent attention to detail and accuracy
Ability to work autonomously and as part of a team
Good communication and interpersonal skills
Ability to move and hold equipment up to 25 lbs
To learn more about our organization and the exciting work we do, visit www.cambiumlearning.com
Remote First Work Environment
Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.
If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.
The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role.
As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).
We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.
