Job Title: Administrative Assistant
Job Description
The Administrative Assistant will provide exceptional customer service to building tenants and support the Facilities Managers. This role involves creating work orders based on provided information, contacting vendors for quotes and updates, and handling various administrative tasks. The Customer Service Department operates from Monday to Friday, with shifts from 7 AM to 3:30 PM and 11:30 AM to 8 PM, including a half-hour lunch break.
Responsibilities
Process orders efficiently to meet customer needs.
Prepare professional correspondence to facilitate communication.
Fulfill customer needs to ensure satisfaction.
Answer phone calls and address inquiries promptly.
Create and manage work orders diligently.
Handle North Tank Farm fuel ordering and tracking.
Request stock quotes and manage past due orders.
Produce videos and handle special requests.
Essential Skills
Proficiency in administrative support and customer service.
Strong Microsoft Office skills, including Excel, Word, PowerPoint, and Outlook.
Ability to process orders and prepare correspondence efficiently.
Excellent phone etiquette and work order creation skills.
Additional Skills & Qualifications
High School Diploma or GED required.
Pursuing a college degree in Business, Environmental, or Engineering discipline is preferred.
Customer service experience, especially in call center or facility administration, is advantageous.
Ability to handle multiple tasks and manage time effectively.
Database experience is helpful.
Strong interpersonal and people skills are essential.
Experience interacting with skilled trades, housekeeping, union personnel, and executive management preferred.
Pay and Benefits
The pay range for this position is $21.20 - $21.20/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Auburn Hills,MI.
Application Deadline
This position is anticipated to close on May 20, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.
