Fraud Prevention Analyst
Identify fraudulent situations through the review of suspicious activity reports and / or alerting systems. Initiate appropriate action steps or seek appropriate assistance to protect bank from financial loss.
Position Responsibilities:
Determine Suspicious Activity
Review suspicious activity/exception reports to identify fraudulent or suspicious transactions and protect the bank from any loss using various internal systems i.e., shared database, Hogan, Check Vision, and COLD.
Conduct routine phone interviews and may participate in or observe more complex interviews with more experienced analysts.
Independently make decision to continue or terminate account relationships.
Take appropriate action steps to protect Comerica's assets and minimize losses, with guidance.
Documentation
Accurately and thoroughly document alert and case comments and all investigative steps, in compliance with department procedures and standards, with assistance.
Accurately document all case financial information.
Write clear and concise narratives which support transactions observed using internal systems and information found on the Internet.
Compliance
Accurately identify Suspicious Activity Reports (SARs) and Management Notifications and submit timely.
Identify operational weaknesses contributing to losses and submit details and recommendations to manager.
Ensure REG CC holds that are placed meet regulatory guidelines.
Maintain a thorough understanding of regulatory requirements.
Collaboration / Other
Interact with business units, customers, and outside agencies to communicate fraud situations and recommend action steps.
Participate in department projects as requested.
Assist with testing upgrades to internal systems.
Position Qualifications:
Bachelor's degree from an accredited university OR High School Diploma / GED
2 years of relevant work experience
Work Best Category: Category C - Days in the office will either be designated days or will vary week to week from 2-5 days
Hours: 7:30am - 4:00pm Monday - Friday
Salary: To Be Determined Based on Individual Experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
